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support

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Description

SuiteBilling, NetSuite's advanced billing solution, streamlines the invoicing process through automation. It allows for the integration of flat, tiered, and consumption-based pricing structures alongside promotional offers, volume discounts, and tailored rates for individual customers, providing exceptional flexibility. With support for various pricing models and intricate rating scenarios, the software simplifies the generation of precise invoices. Additionally, SuiteBilling efficiently oversees the entire subscription lifecycle, allowing users to modify subscriptions, prorate billing, consolidate various charges into one invoice, and automatically generate renewal invoices, which enhances customer retention. The traditional manual billing process often results in invoice inaccuracies that can irritate customers and slow down payments. By automating this process, businesses can achieve more accurate invoicing, leading to quicker payment cycles and improved cash flow. Furthermore, consolidated billing fosters trust by clearly outlining every charge in one invoice, while customized discounts encourage repeat transactions and streamlined renewals help minimize subscriber turnover. Overall, SuiteBilling not only enhances operational efficiency but also builds stronger relationships with customers.

Description

Transform your subscription service with a top-tier solution designed for efficient monetization and management. Current systems might be hindering your progress, leaving finance departments overwhelmed with spreadsheets and developers facing delays. Zuora simplifies subscription management, allowing you to swiftly adapt to evolving go-to-market strategies on a unified platform. Accelerate billing processes for high volumes of invoices while maintaining precision and accuracy. Organize customers into groups and establish automated billing schedules tailored to each group’s needs. Each time a customer alters their subscription—whether through upgrades, downgrades, or other changes—billing is inevitably affected. With the Rating Engine from the Zuora Central Platform, these prorations and calculations are automatically managed, preventing bottlenecks in your workflow. Additionally, leverage Zuora’s tax engine or connect with a third-party tax solution to ensure real-time tax calculations for every invoice processed, enhancing your operational efficiency even further. This integrated approach not only streamlines your billing operations but also improves customer satisfaction by ensuring accurate and timely invoicing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NetSuite Yes 
Airbyte No 
Alta No 
Bilendo No 
DualEntry No 
Freshsuccess No 
Fullcast No 
Glew No 
HireMojo No 
LeadMaster No 
Magento Business Intelligence No 
ProfitWell No 
QuickBooks Online No 
Quickbase No 
SSIS Integration Toolkit No 
Salesforce Data 360 No 
StarfishETL No 
StepFunction No 
xfactrs No 

Integrations

NetSuite Yes 
Airbyte Yes 
Alta Yes 
Bilendo Yes 
DualEntry Yes 
Freshsuccess Yes 
Fullcast Yes 
Glew Yes 
HireMojo Yes 
LeadMaster Yes 
Magento Business Intelligence Yes 
ProfitWell Yes 
QuickBooks Online Yes 
Quickbase Yes 
SSIS Integration Toolkit Yes 
Salesforce Data 360 Yes 
StarfishETL Yes 
StepFunction Yes 
xfactrs Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NetSuite

Founded

1998

Country

United States

Website

www.netsuite.com/portal/products/erp/financial-management/billing.shtml

Vendor Details

Company Name

Zuora

Founded

2007

Country

United States

Website

www.zuora.com

Product Features

Recurring Billing

Customer Portal No 
Deferred Billing No 
Discount Management No 
Dunning Management No 
Invoice History No 
Multi-Currency No 
Multi-Period Recurring Billing No 
Payment Processing No 
Recurring Donations No 
Subscription Billing No 

Subscription Management

Cancellation Management No 
Discount / Coupon Management No 
Dunning Management No 
Enrollment Management No 
Product Catalog No 
Recurring Billing No 
Revenue Recognition No 
Revenue Recovery Tools No 
Self Service Portal No 
Subscription Plan Management No 
Tax Management No 
Trial Management No 
Usage Tracking/Analytics No 

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing Yes 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments Yes 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator Yes 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture Yes 

Recurring Billing

Customer Portal Yes 
Deferred Billing Yes 
Discount Management Yes 
Dunning Management Yes 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations Yes 
Subscription Billing Yes 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management No 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition Yes 
Revenue Recovery Tools Yes 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management Yes 
Usage Tracking/Analytics Yes 

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