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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

NetSeT Global Solutions is an information technology firm that specializes in creating sophisticated systems for managing citizen data. With a rich history spanning over two decades, we have made our mark in more than 15 countries across four continents, having successfully installed over 20 systems throughout the region. As a prominent player in electronic identification, eGovernment, and secure communication systems, we are proud to hold a leading position in the industry. Based in Belgrade, Serbia, our team comprises highly skilled engineers who excel in data protection, developing high-performance scalable systems, and utilizing cutting-edge software development tools. We take immense pride in our team’s dedication, which ensures that tens of millions of citizens benefit from secure data handling and a consistent level of quality in our offerings. Our platform empowers organizations to transition their processes into the digital realm, significantly enhancing accessibility, modernization, and cost-effectiveness. This innovative approach not only streamlines operations but also contributes to a more efficient governance framework.

Description

QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3M Connected Safety Yes 
CatAllyst Yes 
HID IdenTrust Yes 
Oracle Cloud Infrastructure Yes 
SafeNet Trusted Access Yes 

Integrations

3M Connected Safety No 
CatAllyst No 
HID IdenTrust No 
Oracle Cloud Infrastructure No 
SafeNet Trusted Access No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NetSeT Global Solutions

Country

Serbia

Website

www.netsetglobal.rs/

Vendor Details

Company Name

QScend Technologies

Founded

1998

Country

United States

Website

www.qscend.com

Product Features

Government

Budgeting & Forecasting No 
Code Enforcement No 
Compliance Management No 
Fixed Asset Management No 
Inventory Management No 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

Municipal

Animal Licensing No 
Code Enforcement Yes 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal Yes 

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