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Description

SymphonyAI presents a comprehensive range of financial crime solutions, spanning from the robust, AI-driven SymphonyAI Sensa-NetReveal Suite to the nimble, AI-focused Sensa point solutions, all designed to enhance, integrate with, or complement your risk management framework. By leveraging adaptable and versatile tools in analytics, investigation, integration, security, and cost efficiency, businesses can effectively navigate the ever-changing landscape of the financial services industry. Moreover, the cutting-edge data analytics features enable the precise identification of irregular activities, establishing a benchmark in the industry for minimizing false positives while improving detection accuracy. This holistic approach not only strengthens risk management but also empowers organizations to maintain compliance in an increasingly complex regulatory environment.

Description

Symphony Communication software is designed for the financial services industry. There are 4 interconnected platforms; Messaging, Voice, Directory, Analytics. Symphony is trusted by over ½ million users and 1,000 institutions, including 10/10 of the world's largest investment banks. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Appian No 
Arctera Insight Archiving No 
Citrix Workspace No 
DTCC Data Services No 
Global Relay No 
Google Cloud CDN No 
Hammerstone Markets No 
Jira No 
LINE No 
PagerDuty No 
Salesforce No 
Smarsh No 
SteelEye No 
Theta Lake No 
TradingView No 
Unqork No 
Verint Community No 
Zoom No 
iMessage No 
iPushPull No 

Integrations

Appian Yes 
Arctera Insight Archiving Yes 
Citrix Workspace Yes 
DTCC Data Services Yes 
Global Relay Yes 
Google Cloud CDN Yes 
Hammerstone Markets Yes 
Jira Yes 
LINE Yes 
PagerDuty Yes 
Salesforce Yes 
Smarsh Yes 
SteelEye Yes 
Theta Lake Yes 
TradingView Yes 
Unqork Yes 
Verint Community Yes 
Zoom Yes 
iMessage Yes 
iPushPull Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SymphonyAI

Founded

2017

Country

United States

Website

www.symphonyai.com/financial-services/netreveal-transaction-monitoring/

Vendor Details

Company Name

Symphony Communication

Founded

2014

Country

United States

Website

symphony.com

Product Features

Fraud Detection

Access Security Management Yes 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking Yes 
For Crypto No 
For Insurance Industry Yes 
For eCommerce No 
Internal Fraud Monitoring Yes 
Investigator Notes Yes 
Pattern Recognition No 
Transaction Approval No 

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging Yes 
Contact Management Yes 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Employee Communication Tools

Activity / News Feed No 
Audio / Video Conferencing Yes 
Blogs No 
Chat / Messaging Yes 
Employee Directory Yes 
Event Calendar No 
File Sharing Yes 
Knowledge Management Yes 
Newsletter Management No 
Surveys & Feedback Yes 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory Yes 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony Yes 
Video Chat Yes 
Voice Chat Yes 

Team Chat

End-to-End Encryption (E2EE) Yes 
File Sharing Yes 
Groups / Channels Yes 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion Yes 
Video Conferencing Yes 
Voice Calling Yes 

Team Communication

Activity / News Feed No 
Audio Calls Yes 
Calendar Management No 
Chat / Messaging Yes 
Discussion Threads Yes 
File Sharing Yes 
Mobile Access Yes 
Push Notifications Yes 
Search Yes 
Surveys & Feedback Yes 
Task Management Yes 
Video Conferencing Yes 

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