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features
design
support

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Description

Netbookings is one of the most versatile and flexible systems available. It is suitable for many kinds of businesses, but it excels in multi-faceted businesses. A business that offers accommodation, spa, and tours will need a software solution that can package all of their products. Our integrated modules include Accommodation and Hot Springs & Bathing. Spa & Beauty. Camping & Backpackers. Events, Tours & Activities. Entry Ticketing. Memberships, Gift Voucher (POS), and Online Retail Shop. We offer more than an online booking system. We offer a complete business management service. We listen to our clients regularly for their feedback and suggestions. Many of our enhancements are the result of client feedback. Our personal customer service is what makes the difference. We will talk to your business over phone or via video chat to help you with your Netbookings account.

Description

Easily import data from CSV text files and Excel spreadsheets without the hassle of re-entering your information. If your software can export data, it can also be imported seamlessly. You have the flexibility to input details about your customers, products, and sales. Additionally, this system integrates with other River Cities Software packages, eliminating the need for imports if you are utilizing their accounting or service solutions. Point calculations can vary depending on the category of items sold; for instance, different calculations can apply based on the purchase location, whether the item was refurbished, or the type of business like a restaurant versus a bar. Points can be derived from various metrics, including sales figures, costs, and profits, meaning that awarding points based on profit could result in higher rewards for items that generate more profit. Moreover, distinct point calculations are available for service calls, allowing service contracts to employ unique calculations for both base charges and additional per-page fees, thereby customizing the rewards system further. This adaptability ensures that every aspect of your sales and service processes can be fine-tuned to meet your specific business needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tyro EFTPOS Yes 

Integrations

Tyro EFTPOS No 

Pricing Details

$0/month
Netbookings has various plans depending on the number of online transactions per month.
Free Trial Yes 
Free Version Yes 

Pricing Details

$50 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Netbookings

Founded

1997

Country

Australia

Website

netbookings.com.au

Vendor Details

Company Name

River Cities Software

Founded

1983

Country

United States

Website

www.river-cities.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration No 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Medical Spa

Appointment Management Yes 
Before & After Pictures No 
Client Management Yes 
Gift Card Management Yes 
HIPAA Compliant No 
Inventory Management Yes 
Package Creation Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Salon

Appointment Management Yes 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program No 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Recurring Appointments No 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program No 
Membership Management Yes 
Online Booking Yes 
Payroll & Commission No 
Point of Sale (POS) Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management No 
Website Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management Yes 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

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