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Description

Netbookings is one of the most versatile and flexible systems available. It is suitable for many kinds of businesses, but it excels in multi-faceted businesses. A business that offers accommodation, spa, and tours will need a software solution that can package all of their products. Our integrated modules include Accommodation and Hot Springs & Bathing. Spa & Beauty. Camping & Backpackers. Events, Tours & Activities. Entry Ticketing. Memberships, Gift Voucher (POS), and Online Retail Shop. We offer more than an online booking system. We offer a complete business management service. We listen to our clients regularly for their feedback and suggestions. Many of our enhancements are the result of client feedback. Our personal customer service is what makes the difference. We will talk to your business over phone or via video chat to help you with your Netbookings account.

Description

Experience seamless management of your vacation properties with everything you need right at your fingertips. This platform streamlines your check-in process digitally, eliminating long lines and crowded waiting areas. Featuring three apps within one cohesive system, the Customer App allows guests to request maintenance directly, complete online check-ins, and access essential news and information about the property right from their smartphones. The Maintenance and Operators App enables operators to receive support requests complete with photos and details, while providing a calendar for facility activities and instant messaging with management. The Structure Application serves as a single interface for multiple properties, facilitating direct communication with customers, managing both internal and external maintenance teams, and offering an appointment calendar for scheduling. Additionally, it provides assistance reporting and analysis, as well as the ability to send push notifications to customers through their app. This is the only integrated system designed to digitize communication and enhance the operational efficiency of your tourist facility, ensuring that all technical assistance requests can be handled promptly through one application. With the convenience of communication available via both iOS and Android apps, your guests can enjoy a hassle-free online check-in experience that eliminates the need to wait in line. Overall, this innovative solution transforms property management, making it easier than ever to provide exceptional service to your visitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Tyro EFTPOS Yes 

Integrations

Tyro EFTPOS No 

Pricing Details

$0/month
Netbookings has various plans depending on the number of online transactions per month.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Netbookings

Founded

1997

Country

Australia

Website

netbookings.com.au

Vendor Details

Company Name

OONE

Founded

2018

Country

Italy

Website

oonekey.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management Yes 
GDS / OTA Integration No 
Group Management Yes 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property No 
Vacation Rental Yes 

Hostel Management

Cash Drawer Management Yes 
Dorms Yes 
Employee Management No 
GDS / OTA Integration No 
Housekeeping Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Price Optimization Yes 
Private Rooms Yes 
Reservations Management Yes 

Medical Spa

Appointment Management Yes 
Before & After Pictures No 
Client Management Yes 
Gift Card Management Yes 
HIPAA Compliant No 
Inventory Management Yes 
Package Creation Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS Yes 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

Salon

Appointment Management Yes 
Booth Rental No 
Client Profiles Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program No 
Multi-Location Yes 
Payroll Management Yes 
Point of Sale (POS) Yes 
Recurring Appointments No 

Spa

Appointment Management Yes 
Client Management Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program No 
Membership Management Yes 
Online Booking Yes 
Payroll & Commission No 
Point of Sale (POS) Yes 

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management No 
Website Management Yes 

Vacation Rental

Contact Management No 
Fee / Commission Management Yes 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

Product Features

Campground Management

Asset Management No 
Check-in / Check-out Yes 
Multi-Location No 
Online Booking No 
Permit Management No 
Point of Sale (POS) No 
Rental Management Yes 
Reservations Management No 
Site Maps Yes 
Utility Billing Yes 

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) No 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management No 
Routing No 
Self Service Portal Yes 
Social Media Monitoring No 
Survey Management Yes 

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management Yes 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental Yes 

Hotel Channel Management

Inventory Management No 
Kill Switch No 
Promotions Management Yes 
Rate Management No 
Reservations Management Yes 
Restriction Management No 

Maintenance Management

Asset Tracking Yes 
Billing & Invoicing Yes 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access Yes 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management Yes 
Work Order Management No 

Spa

Appointment Management Yes 
Client Management No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Membership Management No 
Online Booking No 
Payroll & Commission No 
Point of Sale (POS) No 

Travel Management

Approval Workflow No 
Expense Reporting No 
Mobile Access Yes 
Policy Management No 
Profile Management No 
Reminders No 
Restriction Management No 
Travel Booking Yes 
Travel Planning No 

Vacation Rental

Contact Management Yes 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management Yes 
Lead Management No 
Owner Statements No 
Payment Processing Yes 
Property Database No 
Reservations Management Yes 
Vendor Management No 
Work Order Management No 

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