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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Legacy network monitoring tools only report device status and don't detect end-user performance problems. NetBeez monitors your network from the user's perspective, so you can maximize performance and availability. The NetBeez dashboard allows you to view historical and current network performance information from remote locations, users and public clouds. To reduce troubleshooting time, you can rely on active and distributed network monitoring agents. NetBeez appliances, software endpoints, and Wi-Fi monitoring devices monitor end-user experiences on WAN/SDWAN, Wi-Fi and public clouds. NetBeez provides network engineers the data and intelligence they need to manage complex network infrastructures. Hardware and software monitoring agents are dedicated to testing on-prem networks and remote networks from the user's perspective. They also report KPIs for service quality. Endpoints for Windows and Mac OS users of WFH

Description

Callstats improves customer interactions, minimizes agent idle time, and enhances overall operational productivity. By monitoring and analyzing voice and video communications, it allows for the delivery of superior user experiences through a single, user-friendly dashboard. If you're interested in starting to monitor and analyze your WebRTC sessions, set up an account today. The data is categorized by six different geographic areas, enabling contact center managers to assess their service performance effectively. A prominent software company leverages callstats.io to streamline communication between agents and the Amazon Connect contact center cloud. Discover the various advantages of implementing WebRTC for agent interactions, along with actionable advice for a seamless transition. We gather more than 500 metrics every few seconds from each endpoint in a WebRTC session, and our dashboard consolidates this information to offer a comprehensive overview of service health, making it easy to identify areas for improvement. This robust system not only aids in enhancing user experiences but also empowers managers to make informed decisions based on real-time data.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Docker Yes 
ExtremeControl Yes 
Google Cloud Platform Yes 
Jitsi No 
KVM Yes 
Microsoft Azure Yes 
Nutanix AHV Yes 

Integrations

Amazon Web Services (AWS) No 
Docker No 
ExtremeControl No 
Google Cloud Platform No 
Jitsi Yes 
KVM No 
Microsoft Azure No 
Nutanix AHV No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

NetBeez

Founded

2013

Country

United States

Website

netbeez.net

Vendor Details

Company Name

CALLSTATS I/O

Founded

2014

Country

Finland

Website

www.callstats.io

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools No 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting Yes 

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager No 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management No 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring No 
Web Traffic Reporting No 

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