Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Legacy network monitoring tools only report device status and don't detect end-user performance problems. NetBeez monitors your network from the user's perspective, so you can maximize performance and availability. The NetBeez dashboard allows you to view historical and current network performance information from remote locations, users and public clouds. To reduce troubleshooting time, you can rely on active and distributed network monitoring agents. NetBeez appliances, software endpoints, and Wi-Fi monitoring devices monitor end-user experiences on WAN/SDWAN, Wi-Fi and public clouds. NetBeez provides network engineers the data and intelligence they need to manage complex network infrastructures. Hardware and software monitoring agents are dedicated to testing on-prem networks and remote networks from the user's perspective. They also report KPIs for service quality. Endpoints for Windows and Mac OS users of WFH
Description
Callstats improves customer interactions, minimizes agent idle time, and enhances overall operational productivity. By monitoring and analyzing voice and video communications, it allows for the delivery of superior user experiences through a single, user-friendly dashboard. If you're interested in starting to monitor and analyze your WebRTC sessions, set up an account today. The data is categorized by six different geographic areas, enabling contact center managers to assess their service performance effectively. A prominent software company leverages callstats.io to streamline communication between agents and the Amazon Connect contact center cloud. Discover the various advantages of implementing WebRTC for agent interactions, along with actionable advice for a seamless transition. We gather more than 500 metrics every few seconds from each endpoint in a WebRTC session, and our dashboard consolidates this information to offer a comprehensive overview of service health, making it easy to identify areas for improvement. This robust system not only aids in enhancing user experiences but also empowers managers to make informed decisions based on real-time data.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Docker
Yes
ExtremeControl
Yes
Google Cloud Platform
Yes
Jitsi
No
KVM
Yes
Microsoft Azure
Yes
Nutanix AHV
Yes
Integrations
Amazon Web Services (AWS)
No
Docker
No
ExtremeControl
No
Google Cloud Platform
No
Jitsi
Yes
KVM
No
Microsoft Azure
No
Nutanix AHV
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NetBeez
Founded
2013
Country
United States
Website
netbeez.net
Vendor Details
Company Name
CALLSTATS I/O
Founded
2014
Country
Finland
Website
www.callstats.io
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
Yes
Diagnostic Tools
No
IP Address Monitoring
Yes
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Product Features
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
No
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
No
Web Traffic Reporting
No