Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance every aspect of the employee lifecycle with robust HR solutions designed specifically for HR professionals eager to make a significant impact. We empower both large and mid-size businesses to improve the experiences of employees, customers, and suppliers while standardizing and automating processes to lower expenses. If you're seeking to free up more time to create value that resonates with both employees and leadership, consider engaging your workforce with tailored experiences and simplifying HR administrative functions through automation tools. By partnering with Neocase Software, industry-leading companies can provide exceptional service through personalization and ease, all while achieving their transformational objectives through efficient process automation. Ultimately, revolutionizing HR practices can lead to a more engaged workforce and drive organizational success.
Description
Provide exceptional service experiences for your workforce by engaging, supporting, and communicating effectively at scale. Enhance your operational efficiency while maintaining a human touch, ensuring your team's productivity is maximized without compromising their experience. Achieve the ideal balance of automation and personal interaction to foster strong employee relationships. Accelerate and expand employee services suitable for organizations of any size with a straightforward, user-friendly, and contemporary IT service management solution. Manage everything from requests to automation seamlessly on a single platform, alleviating administrative burdens and earning the admiration of your staff! Streamline onboarding, support, and engagement processes through one cohesive platform. Empower your representatives to operate more effectively and expedite the closing process! Effortlessly integrate with all your existing tools to gather valuable insights, paving the way for a more fulfilling employee experience. Automate repetitive tasks and evaluate your actions to improve outcomes. Siit equips you with the tools to take charge of your employee experiences, ensuring a positive work environment for all. Ultimately, fostering a culture of support and efficiency can lead to a more engaged and motivated workforce.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ADP Workforce Now
No
Active Directory
No
Ashby
No
Confluence
No
Deel
No
Factorial
No
Gmail
No
Google
No
Gusto
No
HiBob
No
Integrations
ADP Workforce Now
Yes
Active Directory
Yes
Ashby
Yes
Confluence
Yes
Deel
Yes
Factorial
Yes
Gmail
Yes
Google
Yes
Gusto
Yes
HiBob
Yes
Pricing Details
$120 per month
Free Trial
No
Free Version
No
Pricing Details
€45 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Neocase Software
Founded
2001
Country
United States
Website
www.neocasesoftware.com
Vendor Details
Company Name
Siit
Country
France
Website
www.siit.io
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
Yes
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No