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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance every aspect of the employee lifecycle with robust HR solutions designed specifically for HR professionals eager to make a significant impact. We empower both large and mid-size businesses to improve the experiences of employees, customers, and suppliers while standardizing and automating processes to lower expenses. If you're seeking to free up more time to create value that resonates with both employees and leadership, consider engaging your workforce with tailored experiences and simplifying HR administrative functions through automation tools. By partnering with Neocase Software, industry-leading companies can provide exceptional service through personalization and ease, all while achieving their transformational objectives through efficient process automation. Ultimately, revolutionizing HR practices can lead to a more engaged workforce and drive organizational success.

Description

Provide exceptional service experiences for your workforce by engaging, supporting, and communicating effectively at scale. Enhance your operational efficiency while maintaining a human touch, ensuring your team's productivity is maximized without compromising their experience. Achieve the ideal balance of automation and personal interaction to foster strong employee relationships. Accelerate and expand employee services suitable for organizations of any size with a straightforward, user-friendly, and contemporary IT service management solution. Manage everything from requests to automation seamlessly on a single platform, alleviating administrative burdens and earning the admiration of your staff! Streamline onboarding, support, and engagement processes through one cohesive platform. Empower your representatives to operate more effectively and expedite the closing process! Effortlessly integrate with all your existing tools to gather valuable insights, paving the way for a more fulfilling employee experience. Automate repetitive tasks and evaluate your actions to improve outcomes. Siit equips you with the tools to take charge of your employee experiences, ensuring a positive work environment for all. Ultimately, fostering a culture of support and efficiency can lead to a more engaged and motivated workforce.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ADP Workforce Now No 
Active Directory No 
Ashby No 
Confluence No 
Deel No 
Factorial No 
Gmail No 
Google No 
Gusto No 
HiBob No 
Lever No 
Lucca No 
Microsoft Teams No 
Notion No 
Okta No 
Remote No 
SmartRecruiters No 
Teamtailor No 
Workable No 
Workday Extend No 

Integrations

ADP Workforce Now Yes 
Active Directory Yes 
Ashby Yes 
Confluence Yes 
Deel Yes 
Factorial Yes 
Gmail Yes 
Google Yes 
Gusto Yes 
HiBob Yes 
Lever Yes 
Lucca Yes 
Microsoft Teams Yes 
Notion Yes 
Okta Yes 
Remote Yes 
SmartRecruiters Yes 
Teamtailor Yes 
Workable Yes 
Workday Extend Yes 

Pricing Details

$120 per month
Free Trial No 
Free Version No 

Pricing Details

€45 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Neocase Software

Founded

2001

Country

United States

Website

www.neocasesoftware.com

Vendor Details

Company Name

Siit

Country

France

Website

www.siit.io

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Alternatives

Alternatives