Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Users can personalize their homepage to reflect their preferences, allowing them to quickly access the topics and features they find most relevant. It's essential to design content and a hierarchical structure that caters to various user demographics, such as residents, tourists, newcomers, parents, seniors, and many others. This inclusivity ensures that all audiences receive a consistent level of information and experience. Additionally, our applications support multiple languages to accommodate diverse community needs. The mobile application is designed to maintain your municipality's branding while being optimized for mobile devices, including elements like logos, colors, and coats of arms. We provide ongoing updates to the mobile app at no extra cost, ensuring it evolves alongside the needs of your community. The application will be accessible on both smartphones and tablets for users of Apple and Android devices. Furthermore, the app seamlessly integrates with your website to display the latest news and events, while also automatically pulling in content from your Facebook feeds to keep users informed. This comprehensive approach ensures that your citizens stay engaged and connected with their local government.
Description
QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NeoCity
Country
France
Website
neocity.fr
Vendor Details
Company Name
QScend Technologies
Founded
1998
Country
United States
Website
www.qscend.com
Product Features
Municipal
Animal Licensing
No
Code Enforcement
No
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Product Features
Code Enforcement
Case Management
Yes
Code Maintenance
No
Document Management
No
Fee Maintenance
No
GIS
No
Inspection Management
No
Letter Generation
No
Photo Management
No
Planning & Zoning
No
Violation History
No
Weed Abatement Control
No
Municipal
Animal Licensing
No
Code Enforcement
Yes
Fund Accounting
No
Inventory Management
No
License Issuance
No
Parking Management
No
Permit Issuance
No
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Public Works
Billing & Invoicing
No
Compliance Management
No
Contract Management
No
Customer Database
No
Document Management
No
Equipment Maintenance
No
Fixed Asset Management
No
Job Costing
No
Project Management
No
Service Request Management
Yes
Work Order Management
Yes
Service Desk
CMDB
No
Change Management
No
IT Asset Management
No
Incident Management
Yes
Knowledge Base
Yes
Mobile Access
No
Procurement Management
No
Remote Control
No
SLA Management
No
Self Service Portal
Yes