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Description

NVIDIA's Nemotron 3 represents a collection of open large language models crafted to drive advanced reasoning, conversational AI, and autonomous AI agents. This series consists of three distinct models tailored for varying scales of AI workloads, all while ensuring remarkable efficiency and precision. Emphasizing "agentic AI" features, these models are capable of executing multi-step reasoning, collaborating with tools, and functioning as integral parts of multi-agent systems utilized across automation, research, and enterprise sectors. The underlying architecture employs a hybrid mixture-of-experts (MoE) approach paired with transformer techniques, enabling the activation of only specific parameter subsets for each task, thereby enhancing performance and minimizing computational expenses. Designed to excel in reasoning, dialogue, and strategic planning, the Nemotron 3 models are optimized for high throughput, making them suitable for extensive deployment across diverse applications. Additionally, their innovative architecture allows for greater adaptability and scalability, ensuring they meet the evolving demands of modern AI challenges.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NVIDIA Nemotron No 
Nemotron 3 Nano Yes 
Nemotron 3 Nano Omni Yes 
Nemotron 3 Super Yes 
Nemotron 3 Ultra Yes 
Salesforce No 
Salesforce Agentforce No 

Integrations

NVIDIA Nemotron Yes 
Nemotron 3 Nano No 
Nemotron 3 Nano Omni No 
Nemotron 3 Super No 
Nemotron 3 Ultra No 
Salesforce Yes 
Salesforce Agentforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NVIDIA

Founded

1993

Country

United States

Website

nvidia.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

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