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Description

The Nemotron-3 Super is an innovative member of NVIDIA's Nemotron 3 series of open models, specifically crafted to facilitate sophisticated agentic AI systems that can effectively reason, plan, and carry out multi-step workflows in intricate environments. This model features a unique hybrid Mamba-Transformer Mixture-of-Experts architecture that merges the streamlined efficiency of Mamba layers with the contextual depth provided by transformer attention mechanisms, which allows it to adeptly manage extended sequences and intricate reasoning tasks with impressive accuracy and throughput. By activating only a portion of its parameters for each token, this architecture significantly enhances computational efficiency while preserving robust reasoning capabilities, making it ideal for scalable inference under heavy workloads. The Nemotron-3 Super comprises approximately 120 billion parameters, with around 12 billion being active during inference, which substantially boosts its ability to handle multi-step reasoning and collaborative interactions among agents within extensive contexts. Such advancements make it a powerful tool for tackling diverse challenges in AI applications.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NVIDIA Nemotron No 
Nemotron 3 Yes 
OpenTag Yes 
Perplexity Computer Yes 
Perplexity Pro Yes 
Salesforce No 
Salesforce Agentforce No 
Together AI Yes 

Integrations

NVIDIA Nemotron Yes 
Nemotron 3 No 
OpenTag No 
Perplexity Computer No 
Perplexity Pro No 
Salesforce Yes 
Salesforce Agentforce Yes 
Together AI No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NVIDIA

Founded

1993

Country

United States

Website

nvidia.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

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