Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Nela simplifies your testing workflow and consolidates the insights derived from it, allowing your team to focus more on converting those insights into actionable steps. Have you ever spent countless hours searching through folders or sifting through emails to locate that elusive piece of information? With Nela, you can document, manage, categorize, and share all your research, tests, and insights in one intuitive platform. By starting to build organizational knowledge today, you ensure that future team members will have access to a wealth of insights accumulated over the years. While creating an insight-driven team can be challenging, Nela provides support at every step of the journey. Leverage Nela to meticulously track each test, documenting and prioritizing insights so that you can refine and enhance your strategies continuously. This streamlined approach not only saves time but also fosters a culture of collaboration and learning within your organization.
Description
Perspective AI is an advanced customer research platform driven by artificial intelligence, designed to facilitate genuine, organic conversations that reveal profound customer insights and support data-driven decisions. By utilizing a singular topic prompt, it automatically creates conversation guides and executes engaging interviews through voice or text at scale, subsequently providing immediate summaries, interactive analyses, and shareable highlights to unify teams around customer desires, pain points, and future plans. The platform's ongoing Voice of Customer (VOC) memory system guarantees that each new interaction augments a centralized knowledge repository, while real-time dashboards uncover trends, sentiment, and key decision factors without requiring manual configurations or intricate integrations. With the ability to launch in mere minutes, Perspective AI empowers product managers, customer success leaders, and market researchers with instant access to AI-driven discussions that convert qualitative insights into clear, actionable strategies, ultimately enhancing overall business effectiveness. This innovative approach allows organizations to stay agile and responsive to evolving customer needs, ensuring they remain competitive in today’s dynamic market landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10 per user per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Nela
Founded
2017
Country
Australia
Website
www.nelaapp.com
Vendor Details
Company Name
Perspective AI
Country
United States
Website
getperspective.ai/
Product Features
Market Research
Benchmarking
No
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No
Test Management
Automation Integration
No
Collaboration Tools
No
Pass/Fail Results Tabulation
No
Reporting / Analytics
No
Requirements Management
No
Test Scheduling
No
Test Tracking
No
Time/Budget Tracking
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Market Research
Benchmarking
No
Compensation Management
No
Data Management
No
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
No
Statistical Analysis
No
Survey Management
No