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Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
Description
Third Gear Shop offers management software tailored for independent mechanics and performance garages. While many shop applications focus on the traditional repair order process—where a vehicle arrives, gets serviced, and then departs—this approach can falter during lengthy projects that involve multiple parts orders and several technicians. With Third Gear Shop, users can monitor every task visually, from the moment a car is brought in to the time it is picked up. As work progresses, both parts and technician hours can be logged against the job, providing precise labor costs and profit margins rather than relying on estimates. The software maintains comprehensive records of customer and vehicle histories and automatically generates invoices that include parts, labor, and tax details. The Shop Pro version enhances the experience with personalized invoices, a portal for customers to check job statuses, detailed reporting on technician revenue and job margins, and expense management features. Additionally, there is a free Garage tier available for car enthusiasts wishing to track their own projects. The Starter plan is priced at $79 per month for a maximum of five technicians, while the Shop Pro plan costs $149 per month and allows for unlimited technicians. There are no fees per seat, no long-term contracts, and a 14-day free trial is offered to new users. This flexibility makes Third Gear Shop an appealing option for various types of automotive businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$150/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$79/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Vendor Details
Company Name
Third Gear Ventures LLC
Founded
2025
Country
United States
Website
thirdgearshop.com
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No
