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Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
Description
Shop Boss, a web-based software for auto shops, is packed with cutting-edge features that will help your business succeed. Shop Boss was created by an ex-auto shop owner and uses the most recent technology to streamline owners' day-to-day operations. Shop Boss has a host of amazing functionalities that can help businesses save time, money, and improve their efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Autoflow
No
Repair Shop Solutions
No
Service-Intel
No
Steer
No
Integrations
Autoflow
Yes
Repair Shop Solutions
Yes
Service-Intel
Yes
Steer
Yes
Pricing Details
$150/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$99.95/month
Silver: $99 per month
Gold: $159 per month
Platinum: $259 per month
Gold: $159 per month
Platinum: $259 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Vendor Details
Company Name
Shop Boss
Founded
2011
Country
United States
Website
shopboss.net
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
Yes
Customer Database
Yes
Inventory Control
Yes
Labor Rates
Yes
Maintenance Scheduling
No
Parts Management
Yes
Payroll Management
No
Quotes / Estimates
No
Scheduling
Yes
Service History
Yes
VIN Decoder
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
