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Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
Description
Software solutions for independent auto repair shops. We offer a variety of software products including digital inspections, desktop messaging, and financial dashboards. This software was created by shop owners to fill the gap in shop management systems that does not have essential products.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
ALLDATA
No
AutoShop
No
Digital Wrench
No
MaxxTraxx
No
Mitchell 1
No
NAPA TRACS
No
Omnique
No
Protractor
No
R.O. Writer
No
ServiceShop
No
Integrations
ALLDATA
Yes
AutoShop
Yes
Digital Wrench
Yes
MaxxTraxx
Yes
Mitchell 1
Yes
NAPA TRACS
Yes
Omnique
Yes
Protractor
Yes
R.O. Writer
Yes
ServiceShop
Yes
Pricing Details
$150/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$50.00/month
$50 month texting
$150 month DVI system
$80 month financial dashboards
$150 month DVI system
$80 month financial dashboards
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Vendor Details
Company Name
Repair Shop Solutions
Founded
2011
Country
United States
Website
www.repairshopsolutions.com
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No
Product Features
Auto Repair
Billing & Invoicing
No
CRM
Yes
Digital Vehicle Inspections (DVI)
Yes
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
Yes
Parts Management
No
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
No
Work Order Management
No
