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Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
Description
RAMP allows you to manage job cards, estimates and digital vehicle inspections (DVI), as well as payments, inventories, accounts, technicians and employees.
Core Processes
Employee Management:
1.1 Workshop employee profiles & permissions
Productivity Tracking
Customer Registration:
2.1 Service Bookings & Enquiries
2.2 Service Follow-Ups and Alerts
Job Card Management
Digital Vehicle Inspection (DVI).
3.2 Estimation & Progress Tracking
3.3 Technician Allocation and Store Management
Billing, Invoicing and Payments
Customer Management:
Service Bookings & Enquiries
Service Follow-Ups and Alerts
Vehicle Service History and Customer Communication
Store Management:
Inventory Tracking & Vendor Management
Purchase Management & Business Analytics
Accounts Management:
Billing, Invoicing and Payments
Daybook & Expense Management
Estimation Management:
Service Estimates & Insurance Claim Estimation
Vehicle Document Management
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
RAMP Fleet Maintenance Software
No
Pricing Details
$150/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$16/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Vendor Details
Company Name
Shanrohi Technology Pvt Ltd
Founded
2017
Country
India
Website
www.rampglobal.com
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
Yes
Customer Database
Yes
Inventory Control
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Payroll Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Service History
Yes
VIN Decoder
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
