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Description
Enhance experiences for customers, agents, and users through a specialized enterprise platform designed for effective voice, video, and omnichannel interactions. This robust and adaptable service management solution offers comprehensive visibility, contextual understanding, and actionable insights across various workloads and vendor systems. Tailored specifically for the distinct session-based characteristics of voice, video, and real-time collaboration, Nectar DXP serves as the foundational platform for Nectar’s suite of offerings. Fueled by a central correlation engine, the platform integrates experience-affecting telemetry from diverse cloud environments and on-premises data sources, ensuring complete visibility throughout the platform, network, and endpoint areas. By prioritizing critical data, Nectar DXP enables users to gain actionable insights through a unique framework that mirrors the nature of real-time communication experiences, ultimately leading to improved decision-making and enhanced operational efficiency. This emphasis on real-time insights makes it an invaluable tool for organizations aiming to optimize their communications landscape.
Description
OpenText Process Automation is a powerful low-code development platform for building and managing business process automation and dynamic case management solutions tailored to evolving customer, employee, and partner demands. It accelerates application development by leveraging intuitive drag-and-drop tools, reusable building blocks, and pre-built accelerators, cutting down time-to-market and development expenses. The platform seamlessly connects and orchestrates data flows across various enterprise systems, enabling end-to-end automation and more efficient workflows. With embedded business intelligence, users gain real-time, actionable insights through customizable reports that simplify decision-making. The solution supports collaborative development, allowing business experts and developers to work together and increase agility. Its cloud-native architecture offers deployment flexibility on-premises, hybrid, or fully in the cloud, adapting to organizational strategies. OpenText Process Automation also includes mobile-first design principles, empowering users to access and manage workflows from any device. It integrates easily with enterprise content management and robotic process automation tools to deliver comprehensive process optimization.
API Access
Has API
API Access
Has API
Integrations
ActiveScale
Arxes Data Management
Avaya Experience Platform
Cisco Secure Cloud Analytics
Data443 Global Privacy Manager
FADEL ARC
Genesys Cloud CX
Global Shop Solutions
LawPort
Microsoft 365
Integrations
ActiveScale
Arxes Data Management
Avaya Experience Platform
Cisco Secure Cloud Analytics
Data443 Global Privacy Manager
FADEL ARC
Genesys Cloud CX
Global Shop Solutions
LawPort
Microsoft 365
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Nectar
Country
United States
Website
www.nectarcorp.com/products/
Vendor Details
Company Name
OpenText
Founded
1991
Country
Canada
Website
www.opentext.com/products/process-automation
Product Features
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management
Product Features
Business Rules Management Systems (BRMS)
Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools
Digital Experience Platforms (DXP)
Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management