Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Neanex empowers you to harness the full potential of data for improved decision-making. Our platform manages Building Information Modeling (BIM) data throughout the entire lifecycle of an asset. By consolidating scattered information from various tools, teams, and stakeholders, we make it accessible and reusable, enhancing your organization and projects. We serve as a vital link between requirements, engineering, design, construction, maintenance, and beyond, presenting a smart assembly of essential insights. With an intuitive and user-friendly interface, our powerful application ensures that data consistency and relevant representations provide you with real-time visibility into the accurate status of asset information. Achieving productivity optimization is only possible when you fully understand your resources. Neanex delivers this clarity through a data-driven approach to decision-making. The inclusion of dashboarding capabilities transforms complex data into visual formats, making it straightforward to identify areas that require action, thus driving efficiency and effectiveness in your projects. With Neanex, your organization can seamlessly navigate the complexities of asset management and decision-making.
Description
As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshdesk
No
Groove
No
HappyFox
No
Kayako
No
Microsoft Teams
No
Salesforce
No
Zendesk
No
Integrations
Freshdesk
Yes
Groove
Yes
HappyFox
Yes
Kayako
Yes
Microsoft Teams
Yes
Salesforce
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$8.00 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Neanex
Founded
2014
Country
Belgium
Website
www.neanex.com
Vendor Details
Company Name
Bluepen Software
Founded
2016
Country
United States
Website
www.bluepensoftware.com
Product Features
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
No
Metadata Management
Yes
Multiple Data Sources
Yes
Web Services
Yes
Product Features
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
Yes
Metadata Management
Yes
Multiple Data Sources
Yes
Web Services
Yes