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support

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Description

Telecommunications expense management (TEM) is a common practice. Many companies audit their telephone bills and consider this TEM. It's much more than that. Navita Connect offers a complete module to help you professionally manage your telecom resources and bring the best return to your company. All information necessary for managing telephony or telecom contracts must be registered, including the validity date, end date, negotiated rates, included services, and any other relevant information. He will alert you when the contract is about to expire so that you can initiate trades before it expires. Large companies need to manage invoice payments. The high volume of invoices can make it difficult to manage and late payments can result in fines and interest.

Description

TEMExpert Business Intelligence enables organizations to monitor past expenditures and usage, gather insights from analytics and reports, and conduct precise evaluations of their telecom environment's health. This platform offers exceptional performance, advanced analytical tools, affordable ownership costs, swift report generation, and excellent self-service options for users. Since its inception, Business Intelligence has been a fundamental strength of Convergence, backed by a team with a cumulative experience of over 30 years in the field. Although conducting historical audits to uncover overcharges proves beneficial and can yield short-term results, it does not address the larger issue of enhancing long-term management of telecom expenses; as overcharges and billing mistakes tend to recur annually, a more sustainable solution is necessary. Ongoing monitoring and improvement strategies must be implemented to effectively manage and optimize telecom expenditures in the long run.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Navita

Country

Brazil

Website

navita.com.br/connect-tem/

Vendor Details

Company Name

Convergence Analytics

Founded

2007

Country

Belgium

Website

www.convergence-analytics.com

Product Features

Telecom Expense Management

Billing for Data Yes 
Billing for Voice Yes 
Call Monitoring Yes 
Chargeback Tracking Yes 
Contract Negotiation Yes 
Fixed Line Compatibility Yes 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

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