Average Ratings 0 Ratings
Average Ratings 15 Ratings
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Description
Beautifully simple RMM and Service Desk software. A powerful, simple-to-use, all-in-one IT service automation platform that simplifies service delivery and reduces costs. Since over 10 years, Naverisk has empowered MSPs and IT Pros to deliver exceptional IT services. Naverisk's powerful remote management and monitoring capabilities allow you to deliver world-class IT services. You can identify and fix issues before users are affected. Automate your IT services to improve efficiency. Full support for Windows, Linux and Mac & SNMP devices. To provide great customer service, it takes a team. Naverisk's service desk was created for IT professionals and MSPs. It features powerful automation and collaboration capabilities. Modern collaboration features support teams working together and integrated device management to quickly solve IT issues.
Description
Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ConnectWise PSA
Yes
Datto RMM
Yes
Datto Workplace
Yes
Google Cloud Platform
No
MainWP
No
ManageEngine AlarmsOne
No
ManageEngine ServiceDesk Plus
No
Microsoft Teams
No
PagerDuty
No
PagerTree
No
Integrations
ConnectWise PSA
Yes
Datto RMM
No
Datto Workplace
No
Google Cloud Platform
Yes
MainWP
Yes
ManageEngine AlarmsOne
Yes
ManageEngine ServiceDesk Plus
Yes
Microsoft Teams
Yes
PagerDuty
Yes
PagerTree
Yes
Pricing Details
$110 per month
Free Trial
No
Free Version
No
Pricing Details
$9.00/month
Site24x7 pricing is based on number of monitors (Hosts/Servers) and not on metrics.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Naverisk
Founded
2007
Country
New Zealand
Website
www.naverisk.com
Vendor Details
Company Name
ManageEngine
Founded
2006
Country
India
Website
www.site24x7.com
Product Features
Issue Tracking
Assignment Management
Yes
Dashboard
Yes
Escalation Management
Yes
Issue Auditing
Yes
Issue Scheduling
Yes
Knowledge Base
No
Project Management
Yes
Recurring Issues
Yes
Scheduling
No
Task Management
Yes
IT Service
Contract Management
Yes
IT Asset Management
Yes
Incident Management
Yes
Knowledge Management
No
Release Management
Yes
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
Yes
ITSM
Asset Tracking
No
Availability Management
Yes
Change Management
No
Configuration Management
No
Contract/License Management
Yes
Dashboard
No
Incident Management
Yes
Problem Management
Yes
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
Yes
MSP
Backup Management
Yes
Billing & Invoicing
Yes
CRM
Yes
Dashboard
Yes
Help Desk
Yes
Issue Management
Yes
Live Chat
Yes
Patch Management
Yes
Privileged Access Management (PAM)
No
Project Management
Yes
Remote Access
Yes
Remote Systems Monitoring
Yes
Scheduling
Yes
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
Yes
Real Time Analytics
No
Resource Management
Yes
SLA Monitoring
No
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
Yes
Patch Management
Alerts/Notifications
Yes
Automatic Approval
No
Automatic Patch Deployment
Yes
Automatic Scans
Yes
Compliance Management
No
Custom Patches
Yes
Dashboard
No
Network Wide Management
Yes
Patch Prioritization
No
Patch Testing
Yes
Remote Access/Control
No
Vulnerability Scanning
Yes
Professional Services Automation
Billing & Invoicing
Yes
CRM
No
Client Portal
Yes
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
Yes
Proposal Generation
No
Quote Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
Yes
Remote Control
No
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
Yes
RMM
Deployment Management
No
For MSPs
No
IT Asset Management
No
Mobile Access
No
Network Monitoring
No
Patch Management
No
Real-time Alerts
No
Remediation Management
No
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
Yes
Email Monitoring
Yes
Event Logs
Yes
History Tracking
No
Patch Management
Yes
Scheduling
Yes
User Activity Monitoring
Yes
Virtual Machine Monitoring
Yes
Product Features
Application Performance Monitoring (APM)
Baseline Manager
No
Diagnostic Tools
Yes
Full Transaction Diagnostics
Yes
Performance Control
No
Resource Management
Yes
Root-Cause Diagnosis
Yes
Server Performance
Yes
Trace Individual Transactions
Yes
Cloud Management
Access Control
No
Billing & Provisioning
Yes
Capacity Analytics
No
Cost Management
Yes
Demand Monitoring
No
Multi-Cloud Management
Yes
Performance Analytics
Yes
SLA Management
Yes
Supply Monitoring
No
Workflow Approval
No
Database Monitoring
Anomaly Detection
No
Autodiscovery
No
Capacity Planning
No
Dashboard
No
Dependency Tracking
No
Historical Trend Analysis
No
Multitenancy
No
Notifications / Alerts
No
Performance Monitoring
No
Permissions / Access Controls
No
Predictive Analytics
No
Prioritization
No
Query Analysis
No
Resource Optimization
No
Troubleshooting
No
DevOps
Approval Workflow
No
Dashboard
No
KPIs
No
Policy Management
No
Portfolio Management
No
Prioritization
No
Release Management
No
Timeline Management
No
Troubleshooting Reports
No
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Infrastructure Monitoring
Alerts / Notifications
Yes
Application Monitoring
Yes
Bandwidth Monitoring
No
Capacity Planning
No
Configuration Change Management
No
Data Movement Monitoring
No
Health Monitoring
No
Multi-Platform Support
Yes
Performance Monitoring
Yes
Point-in-Time Visibility
No
Reporting / Analytics
Yes
Virtual Machine Monitoring
Yes
Log Management
Archiving
No
Audit Trails
Yes
Compliance Reporting
No
Consolidation
No
Data Visualization
Yes
Event Logs
Yes
Network Logs
Yes
Remediation
No
Syslogs
Yes
Thresholds
Yes
Web Logs
Yes
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
Yes
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
Yes
Scheduling
No
Network Mapping
Color Codes / Icons
No
Compliance Management
No
Device Auto Discovery
No
Hierarchical Mapping
No
Location-Based Mapping
No
Map Exporting
No
On-Demand Mapping
No
Reporting/Analytics
No
Self-Updating Maps
No
Web Traffic Reporting
No
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
Yes
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
No
Network Traffic Analysis (NTA)
Anomalous Behavior Detection
No
High Bandwidth Usage Monitoring
No
Historical Behavior Data
No
Identify High Network Traffic Sources
No
Network Transaction Visibility
No
Stream Data to IDR or Data Lake
No
Traffic Decryption
No
RMM
Deployment Management
No
For MSPs
Yes
IT Asset Management
Yes
Mobile Access
No
Network Monitoring
Yes
Patch Management
Yes
Real-time Alerts
Yes
Remediation Management
No
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
Yes
Email Monitoring
Yes
Event Logs
Yes
History Tracking
No
Patch Management
No
Scheduling
Yes
User Activity Monitoring
Yes
Virtual Machine Monitoring
Yes
System Monitoring
Alerts / Notifications
Yes
Antivirus Management
No
Data Backup / Recovery
No
Device Monitoring
Yes
Inventory Management
No
Patch Management
Yes
Policy-based Automation
Yes
Remote Monitoring
Yes
Reporting / Analytics
Yes
Risk Analysis
No
Server Monitoring
Yes
Service Configuration Management
Yes
VoIP Monitoring
Alerts / Notifications
No
Call Detail Record (CDR) Analysis
No
Call Quality Monitoring
No
IP SLA Monitoring
No
Jitter Testing
No
Latency Monitoring
No
MOS Monitoring
No
Packet Loss Monitoring
No
QoS Monitoring
No
Reporting / Analytics
No
Troubleshooting
No
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
Yes
Mail Server Monitoring
Yes
Maintenance Scheduling
Yes
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes
