Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Engaging post-purchase order tracking, messaging and returns experiences will build loyalty. Narvar can help you, no matter if you are a new direct-to-consumer brand, or a multinational powerhouse. To increase conversion, you can set clear delivery expectations using predictive delivery dates. To increase consumer engagement and generate incremental revenue, deliver contextual, on-brand order tracking experiences. Multi-channel, on-brand messaging designed to drive engagement will make every moment count in the consumer's journey. You can provide returns experiences that are unparalleled in convenience for consumers while reducing costs and capturing revenue. We have offices across North America, Europe and Asia Pacific to serve our global retailers. Our headquarters is located in San Francisco Bay Area. Set clear delivery expectations prior to purchase to build confidence and increase revenue.

Description

Pinch AI serves as an intelligent platform designed to enhance post-purchase insights and combat abuse in the e-commerce sector by assisting merchants in detecting and preventing fraudulent returns, resale schemes, and various other exploitative practices. By leveraging machine learning, it scrutinizes a multitude of data points, including checkout details, return histories, logistics, and customer behaviors, to evaluate buyer intent, categorize customers, and establish customized return policies that effectively mitigate fraud while ensuring favorable experiences for loyal patrons. This innovative solution grants support teams a comprehensive view of each customer, seamlessly integrates with return management systems, warehouse operations, shipping providers, and e-commerce infrastructures, and features real-time dashboards that monitor essential metrics such as return rates, operational expenses, and patterns of abuse. Furthermore, its adaptive approach not only protects against fraudulent activities but also fosters customer loyalty through personalized incentives and enhanced return experiences tailored to trusted buyers.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

FedEx Ship Manager Yes 
SAP Cloud Platform Yes 
Appbrew Yes 
BigCommerce No 
Chatdesk Yes 
Fishbowl No 
Flip Yes 
Happy Returns No 
Loop No 
Magento Yes 
Microsoft Dynamics 365 Yes 
Narvar No 
Oracle Responsys Yes 
Reflektion Yes 
Salesforce Agentforce Commerce Yes 
Salesforce Agentforce Service Yes 
ShipBob No 
ShipHero No 
Shopify No 
Vibes Yes 

Integrations

FedEx Ship Manager Yes 
SAP Cloud Platform Yes 
Appbrew No 
BigCommerce Yes 
Chatdesk No 
Fishbowl Yes 
Flip No 
Happy Returns Yes 
Loop Yes 
Magento No 
Microsoft Dynamics 365 No 
Narvar Yes 
Oracle Responsys No 
Reflektion No 
Salesforce Agentforce Commerce No 
Salesforce Agentforce Service No 
ShipBob Yes 
ShipHero Yes 
Shopify Yes 
Vibes No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Narvar

Founded

2012

Country

United States

Website

corp.narvar.com

Vendor Details

Company Name

Pinch AI

Founded

2023

Country

United States

Website

www.pinch.ai/

Product Features

Returns Management

3PL / ERP Integration Yes 
Automated Exchanges Yes 
Branded Experience Yes 
Custom Return Policy Yes 
Inventory Management Yes 
One-Click Returns Processing Yes 
Returns Analytics Yes 
Shopper Self-Service Yes 
Smart Data Collection Yes 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight Yes 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Alternatives

Alternatives

Appriss Engage Reviews

Appriss Engage

Appriss Retail
Wyllo Reviews

Wyllo

NoFraud