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Average Ratings 5 Ratings

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support

Description

NAPPKIN The cutting-edge restaurant point-of-sale system designed specifically for iPads and iPhones. Manage reservations effortlessly With Nappkin, you can effectively manage both online and phone reservations within your POS, making them easy to access and finalize on your iPhone or iPad. The reservation dashboard provides a clear overview of guest arrival times. Once a guest checks in, their reservation can be associated with a specific table, allowing the staff in the vicinity to immediately see all relevant discussions. Any initial deposit made is automatically applied as the first payment during checkout. Available on both iPad and iPhone, the Nappkin app also offers a comprehensive website where users can access various reports, export data, and set up accounting integrations seamlessly. The iPhone version is ideal for taking orders outdoors, managing incoming reservations, and providing crucial management insights, enhancing the overall efficiency of restaurant operations. Moreover, it ensures that all staff members are well-informed and coordinated during busy service times.

Description

Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Exact Yes 
Facebook No 
Google No 
Google Maps No 
Instagram No 
Olo No 
Sitejet No 
TikTok No 
Twinfield Yes 
Unit4 Financial Planning & Analysis Yes 
Visma Proceedo Yes 
Yelp No 
Yelp Host No 

Integrations

Exact No 
Facebook Yes 
Google Yes 
Google Maps Yes 
Instagram Yes 
Olo Yes 
Sitejet Yes 
TikTok Yes 
Twinfield No 
Unit4 Financial Planning & Analysis No 
Visma Proceedo No 
Yelp Yes 
Yelp Host Yes 

Pricing Details

€ 29 / mo
2 iPads, 1 printer

See website for more options
Free Trial No 
Free Version Yes 

Pricing Details

$129 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Nappkin

Country

Netherlands

Website

nappkin.nl/

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

restaurants.yelp.com/products/yelp-guest-manager/

Product Features

Restaurant POS

Delivery Management Yes 
Gift Card Management Yes 
Inventory Management No 
Loyalty Program No 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management Yes 
Tips Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management Yes 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

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