Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable.
The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer.
The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI.
Key Benefits of NapoleonCat:
- Scale social media customer care globally with multilingual moderation
- Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads.
- Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports.
- Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration.
- Automate repetitive tasks with AI to focus on real conversations and meaningful engagement.
- Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.
Description
Analyze the financial impact, creativity, and performance of your Facebook posts without the hassle of spreadsheets. Enjoy clear and visually appealing reports that can be accessed in mere seconds. Rather than sifting through countless metrics, simply indicate what is most important to you, and we will tailor your content evaluations accordingly. Discover the level of engagement from your target audience and their reactions to your posts. Track every dollar spent on your Facebook content, and we’ll show you the return on your investment. Generate personalized reports featuring your branding, and share them effortlessly with colleagues and clients. Gain an overarching view of your key performance indicators and understand how you measure up against competitors in your sector. Identify effective strategies and areas needing adjustment, allowing for informed changes to your approach. Eliminate the time-consuming process of manual reporting with customizable, beautiful reports that can be exported quickly. Understand the true worth of your Facebook content and uncover actionable insights for improvement in your future campaigns. This way, you can continuously evolve and enhance your social media strategy based on real-time data.
API Access
Has API
No
API Access
Has API
No
Integrations
App Store
Yes
Facebook
Yes
Facebook Messenger
Yes
Google Business Profile
Yes
Google Play
Yes
Instagram
Yes
Instagram Ads
Yes
LinkedIn
Yes
Meta Ads
Yes
TikTok
Yes
Integrations
App Store
No
Facebook
No
Facebook Messenger
No
Google Business Profile
No
Google Play
No
Instagram
No
Instagram Ads
No
LinkedIn
No
Meta Ads
No
TikTok
No
Pricing Details
$79.00/month
NapoleonCat offers flexible social media management plans for teams of all sizes. You can choose from four pricing tiers tailored to your needs.
The Standard plan includes unlimited post scheduling, analytics, reporting, and team collaboration tools.
The Pro plan adds access to the integrated Social Inbox, saved replies, and a mobile app.
The Expert plan is ideal for teams needing advanced automation, such as AI-powered moderation, spam and hate speech detection, sentiment analysis, and advanced search.
For larger organizations, the Enterprise plan offers API access, custom reports, SLA, and compliance solutions tailored to your business.
All plans start with 2 users and 5 social media profiles, with scalable options to fit your team.
You can start a 14-day free trial with no credit card required.
Flexible monthly or annual billing options are available, and you can upgrade or downgrade at any time.
The Standard plan includes unlimited post scheduling, analytics, reporting, and team collaboration tools.
The Pro plan adds access to the integrated Social Inbox, saved replies, and a mobile app.
The Expert plan is ideal for teams needing advanced automation, such as AI-powered moderation, spam and hate speech detection, sentiment analysis, and advanced search.
For larger organizations, the Enterprise plan offers API access, custom reports, SLA, and compliance solutions tailored to your business.
All plans start with 2 users and 5 social media profiles, with scalable options to fit your team.
You can start a 14-day free trial with no credit card required.
Flexible monthly or annual billing options are available, and you can upgrade or downgrade at any time.
Free Trial
Yes
Free Version
No
Pricing Details
Trial Plan (15 days) Free Plan Business Plan Enterprise Plan
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
NapoleonCat
Founded
2013
Country
US and Poland
Website
napoleoncat.com
Vendor Details
Company Name
Zenbu
Founded
2014
Country
Denmark
Website
zenbu.ai
Product Features
Social Media Analytics Tools
Campaign Analytics
Yes
Competitor Monitoring
Yes
Customizable Reports
Yes
Engagement Tracking
Yes
Influencer Tracking
No
Multi-Channel Data Collection
Yes
Social Media Management
Automated Publishing
Yes
Brand Tracking
No
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
Yes
Content Management
Yes
Conversion Tracking
No
Customer Targeting
Yes
Keyword Filtering
No
Multi-Account Management
Yes
Post Scheduling
Yes
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
Yes
Content Management
No
Customer Engagement
No
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes