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features
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support

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Description

NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable. The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer. The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI. Key Benefits of NapoleonCat: - Scale social media customer care globally with multilingual moderation - Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads. - Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports. - Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration. - Automate repetitive tasks with AI to focus on real conversations and meaningful engagement. - Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.

Description

Trackalytics offers complimentary analytics for social media and websites, allowing users to explore statistics and metrics related to popular Facebook fan pages, Instagram accounts, Twitch channels, Twitter users, YouTube channels, and more. This platform also provides insights into backlinks, indexed pages, Alexa rankings, social media interactions, and various other valuable metrics. Available at no cost to all users, Trackalytics ensures daily updates for the social media and websites it monitors, making it an essential tool for anyone looking to analyze online presence effectively. With its extensive range of features, it empowers users to make informed decisions based on the latest data trends.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
App Store Yes 
Facebook Messenger Yes 
Google Business Profile Yes 
Google Play Yes 
Instagram Ads Yes 
LinkedIn Yes 
Meta Ads Yes 
Pinterest No 
TikTok Yes 
TikTok Ads Yes 
Twitch No 

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
App Store No 
Facebook Messenger No 
Google Business Profile No 
Google Play No 
Instagram Ads No 
LinkedIn No 
Meta Ads No 
Pinterest Yes 
TikTok No 
TikTok Ads No 
Twitch Yes 

Pricing Details

$79.00/month
NapoleonCat offers flexible social media management plans for teams of all sizes. You can choose from four pricing tiers tailored to your needs.

The Standard plan includes unlimited post scheduling, analytics, reporting, and team collaboration tools.

The Pro plan adds access to the integrated Social Inbox, saved replies, and a mobile app.

The Expert plan is ideal for teams needing advanced automation, such as AI-powered moderation, spam and hate speech detection, sentiment analysis, and advanced search.

For larger organizations, the Enterprise plan offers API access, custom reports, SLA, and compliance solutions tailored to your business.

All plans start with 2 users and 5 social media profiles, with scalable options to fit your team.
You can start a 14-day free trial with no credit card required.
Flexible monthly or annual billing options are available, and you can upgrade or downgrade at any time.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NapoleonCat

Founded

2013

Country

US and Poland

Website

napoleoncat.com

Vendor Details

Company Name

Trackalytics

Founded

2013

Website

www.trackalytics.com

Product Features

Social Media Analytics Tools

Campaign Analytics Yes 
Competitor Monitoring Yes 
Customizable Reports Yes 
Engagement Tracking Yes 
Influencer Tracking No 
Multi-Channel Data Collection Yes 

Social Media Management

Automated Publishing Yes 
Brand Tracking No 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Social Media Marketing

Analytics Yes 
Automated Publishing Yes 
Contact Management Yes 
Content Management Yes 
Conversion Tracking No 
Customer Targeting Yes 
Keyword Filtering No 
Multi-Account Management Yes 
Post Scheduling Yes 

Product Features

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Web Analytics

Campaign Management No 
Conversion Tracking No 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking No 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking No 

Alternatives

Alternatives