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Average Ratings 0 Ratings

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ease
features
design
support

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Description

NapoleonCat is an all-in-one social media management and customer service tool that helps brands, agencies, e-commerce companies, and customer service teams deliver faster support and better engagement across every channel. It combines AI-powered automation, analytics, and collaboration features so teams can scale social media care without adding headcount. Trusted by businesses in 60+ countries, NapoleonCat makes customer service on social media simple, efficient, and reliable. The Social Inbox centralizes all comments, direct messages, reviews, and ad interactions from Facebook, Instagram, TikTok, LinkedIn, YouTube, Google Reviews, and Messenger into one dashboard. Teams reply up to 3x faster with built-in translation and Social CRM that keep full context for every customer. The AI Assistant and Auto-moderation protect your brand 24/7 by removing spam, trolls, and hate speech—even under ads. NapoleonCat can tag sentiment, auto-reply to FAQs, and hide harmful content instantly. This reduces manual work, improves engagement quality, and safeguards ROI. Key Benefits of NapoleonCat: - Scale social media customer care globally with multilingual moderation - Protect ROI from paid campaigns with AI moderation that cleans up comments under Meta and TikTok ads. - Prove the value of social media care with advanced analytics, competitor monitoring, and executive-ready reports. - Centralize customer service in one tool with secure dashboards, role-based access, and multi-team collaboration. - Automate repetitive tasks with AI to focus on real conversations and meaningful engagement. - Plan and publish content at scale with collaborative calendars, approval workflows, and AI-enhanced creation.

Description

A social media publishing system that uses artificial intelligence. Sposter allows you to easily integrate content creation processes and optimize the work of your clients and team members. Publishing - Manage all your social media networks from one place With a single click, you can create and upload posts to select social media pages. Collaboration - Connect your customers and team in one place. You can manage and create a communication plan for your team and assign tasks to them. Scheduling - choose the date and time that the posts will be published. You can use the artificial intelligence feature to determine the best time for publishing your posts. Approvals - notify the customer and coordinate the content created with Sposter. For social media content, or comments that include specific notes, get customer approval. Analytics - Track post results based upon social networking data. Generate reports about posts, pages, or team members' work.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)
App Store
Bitly
Facebook Messenger
Google Business Profile
Google Play
Instagram Ads
TikTok
TikTok Ads
YouTube

Integrations

Facebook
Instagram
LinkedIn
X (Twitter)
App Store
Bitly
Facebook Messenger
Google Business Profile
Google Play
Instagram Ads
TikTok
TikTok Ads
YouTube

Pricing Details

$79.00/month
Free Trial
Free Version

Pricing Details

$59/month/3 users
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NapoleonCat

Founded

2013

Country

US and Poland

Website

napoleoncat.com

Vendor Details

Company Name

Sposter

Founded

2017

Country

Lithuania

Website

sposteronline.com

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Product Features

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Alternatives

Alternatives