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features
design
support

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Description

Experience a contemporary messaging platform that ensures your patients can reach their care team with just a few taps. Utilize asynchronous care to enhance patient involvement and improve adherence to treatment plans. Provide patients with a secure and easy way to communicate with healthcare professionals. Eliminate the constraints of in-person visits, allowing for accessible care whenever and wherever it's needed. This advanced collaborative tool empowers healthcare providers to schedule appointments, manage tasks, and coordinate efforts seamlessly. It integrates directly with video consultations for a streamlined experience. Our modules harness the power of machine learning, enabling care professionals to minimize administrative burdens and prioritize what truly matters: delivering quality care to patients. By enhancing communication and coordination, we aim to foster a more effective healthcare environment.

Description

When patients call an independent practice, they too often hit hold music, voicemail, or a front desk that's already three calls behind. Talkie.ai fixes that. It's an AI receptionist that picks up every call, day or night, and actually resolves what the patient needs rather than just taking a message. A patient can book or move an appointment, request a refill, ask a common question, or complete new-patient intake—and Talkie sees it through, writing the outcome straight into the chart. New callers get a chart created from scratch, so they can schedule their first visit on the same call. After hours, it covers the phones, replaces voicemail, and escalates true emergencies to on-call providers. Non-English speakers are served in Spanish and 50+ other languages. What sets Talkie apart is how it connects to your records. Rather than bolting on through a third-party connector, Talkie builds each EHR integration directly with the vendor—athenahealth (athenaOne), ModMed EMA, Elation Health, AdvancedMD, and eMedicalPractice—so appointments, patient cases, and charts land in real time inside the system your team already uses. Talkie is an approved Privia Health vendor, SOC 2 Type II certified, and HIPAA-compliant.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdvancedMD No 
Elation Health No 
ModMed No 
athenaOne No 
eMedicalPractice No 

Integrations

AdvancedMD Yes 
Elation Health Yes 
ModMed Yes 
athenaOne Yes 
eMedicalPractice Yes 

Pricing Details

$499 per month
Free Trial No 
Free Version Yes 

Pricing Details

$1000/month
Plans start at $1,000/month, which covers around 5,000 minutes of AI work—that's roughly 2,500 patient calls resolved by AI.
Every new partnership starts with a pilot period. 93% of practices that run a pilot with us go on to stay with Talkie.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Nabla

Founded

2018

Country

France

Website

www.nabla.com

Vendor Details

Company Name

Talkie

Founded

2017

Country

Poland

Website

talkie.ai/

Product Features

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking No 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Alternatives