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Average Ratings 0 Ratings
Description
AI-enhanced customer service agents are accessible everywhere.
The cloud-driven interactive avatar assistant employs the NVIDIA Tokkio customer service AI framework, enabling avatars to observe, understand, engage in intelligent dialogue, and offer tailored suggestions to improve the overall customer service experience.
Are you dedicated to creating cloud-hosted interactive avatars? Interested in experiencing the Tokkio web demo firsthand? We invite you to join our Tokkio Early Access Program and provide details about your specific use case. To help us assess and grant access, please register or log in with your company email. We appreciate your patience as we grow this program.
NVIDIA Tokkio utilizes the Omniverse Avatar Cloud Engine (ACE), comprising a collection of cloud-based AI models and services that facilitate the development and personalization of realistic virtual assistants and digital humans, with ACE constructed on NVIDIA’s Unified Compute Framework (UCF).
By harnessing the power of these advanced technologies, businesses can significantly elevate their customer interactions.
Description
Tactful AI stands at the forefront of customer service innovation, enabling organizations to create outstanding customer interactions powered by artificial intelligence.
With its multilingual capabilities, the platform allows businesses to engage customers effortlessly in various languages while managing diverse inquiries through advanced AI technology.
The no-code integration feature permits users to link with over 1,000 applications effortlessly, enhancing workflows and boosting operational efficiency.
Furthermore, the platform offers customization and flexibility through its open APIs and low-code solutions, allowing businesses to adapt integrations and AI models to meet their unique requirements.
By utilizing intelligent routing and personalized self-service options, companies can significantly elevate customer satisfaction levels.
Additionally, Tactful AI guarantees effective outcomes by employing industry-specific AI models designed for efficient customer service automation.
The platform facilitates a smooth customer journey by automating interactions from the first point of contact all the way to resolution, making every step of the process more efficient and user-friendly.
Ultimately, Tactful AI not only transforms customer service but also builds lasting relationships between businesses and their clients.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
NVIDIA Omniverse
No
NVIDIA Omniverse ACE
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NVIDIA
Founded
1993
Country
United States
Website
developer.nvidia.com/omniverse/ace/tokkio-showcase
Vendor Details
Company Name
Tactful.ai
Founded
2016
Country
United Kingdom
Website
tactful.ai/
Product Features
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No