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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

According to the Flexera 2020 State of the Cloud Report, an impressive 93% of organizations have adopted a multi-cloud approach, and the rationale is clear. This strategy allows businesses to enhance their agility, reduce dependency on a single vendor, leverage top-tier solutions, achieve cost savings, and enjoy greater flexibility through various choices. NTT–Netmagic offers a powerful multi-cloud management platform that enables you to effectively oversee your multi-cloud environment, bolstered by our extensive managed services for data ingestion, connectivity, migration, application management, and more. Our comprehensive solution serves as an all-in-one resource, providing hosting, monitoring, provisioning, and workload migration capabilities through an integrated self-service dashboard. Numerous hyperscalers and enterprises benefit from our offerings, utilizing NTT–Netmagic’s suite of managed services to streamline cloud management, foster operational agility across multiple clouds, and establish a strong multi-cloud strategy. With such support, organizations can navigate the complexities of cloud environments more efficiently.

Description

The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airlock Yes 
Amazon Web Services (AWS) Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 

Integrations

Airlock No 
Amazon Web Services (AWS) No 
Google Cloud Platform No 
Microsoft Azure No 

Pricing Details

$49.00/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$49 user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

NTT Global Data Centers

Founded

1998

Country

India

Website

www.netmagicsolutions.com/cloud/multi-cloud

Vendor Details

Company Name

RackNap

Founded

2016

Country

India

Website

www.racknap.com

Product Features

Cloud Cost Management

Cost Reduction Optimization No 
Dashboard No 
Data Import/Export No 
Data Storage No 
Data Visualization No 
Resource Usage Reporting No 
Roles / Permissions No 
Spend and Cost Reporting No 

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Alternatives

Alternatives