Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The NTS Utility Billing solution provides a comprehensive answer for all your requirements related to utility billing software. It oversees various utility services, whether metered or unmetered, and offers a streamlined approach for generating and handling invoices, managing customers, products/services, and processing payments with ease. Additionally, NTG's NTS product suite serves as a holistic OSS/BSS solution that aids organizations in bridging the divide between business operations and network management, thereby enhancing the overall experience with integrated services and dependable functions. Furthermore, the NTS Trouble Ticket Management (TTM) module effectively handles customer and network-related trouble tickets while giving users the flexibility to create custom types of trouble tickets tailored to their needs. This combination of features ensures a robust and adaptable system for utility management.
Description
Enghouse Workflow BPM stands out as a cutting-edge tool for business process management, enabling organizations to define, oversee, and automate their provisioning and fulfillment processes. With the help of the Workflow design studio, businesses can enhance their fulfillment timelines, streamline service activations, manage porting and database updates, quickly adapt to customer changes, and efficiently handle trouble tickets, all tailored to their specific operational requirements. This innovative solution not only boosts efficiency but also significantly improves customer satisfaction by ensuring timely responses and effective management of service requests.
API Access
Has API
No
API Access
Has API
No
Integrations
CereTax
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
NTG Clarity
Founded
1992
Country
Canada
Website
ntgclarity.com
Vendor Details
Company Name
Enghouse Networks
Country
Canada
Website
enghousenetworks.com
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
Business Process Management
Access Controls / Permissions
No
Alerts / Notifications
No
Business Process Automation
No
Business Rules Management
Yes
Collaboration
Yes
Process Change Tracking
Yes
Process Mapping
Yes
Process Modeling & Design
Yes
Visual Workflow Management
No
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
No
Business Process Automation
Yes
Calendar Management
No
Compliance Tracking
Yes
Configurable Workflow
No
Customizable Dashboard
No
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
Yes
Mobile Access
No
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes