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Description
Oversee the sanitation of accommodations, manage the amenities provided in each room, and handle inventory and warehouse operations along with accounts payable. Maintain a reservation system that includes guest details, dates, and room assignments. Facilitate electronic control of check-ins and check-outs, as well as reservation confirmations. Monitor cash transactions in various currencies, incorporating dollar exchange rates, and provide consumption receipts via miniprinters. Administer room management on a daily and hourly basis, while producing diverse reports to uncover potential opportunities, and adjust pricing and services according to seasonal trends. Implement fingerprint access for system entry, employ security profiles to restrict functionalities, and ensure compatibility with surveillance systems. Create visual representations of anticipated occupancy for the evening, compile reports on room statuses, and generate income reports categorized by time intervals, enhancing operational efficiency and decision-making capabilities. This comprehensive approach not only streamlines processes but also improves overall guest satisfaction and revenue management.
Description
A comprehensive system designed for modern enterprises integrates CRM, PMS, and invoicing capabilities all in one. Each guest's experience can be tailored even before they set foot in the hotel. Communication can occur through their preferred method, be it text, email, or voice (such as Amazon Alexa). Guests typically only interact with the hotel through a standard confirmation email and a post-stay survey, which fail to establish an engaging communication channel. Streamlined automated communication enhances the guest experience from pre-arrival to post-checkout without requiring any effort from your staff. This allows guests to make pre-arrival requests, receive notifications when their room is prepared, share their feedback during their stay, and express gratitude after their departure. However, simply encouraging guests to provide positive reviews yields limited outcomes, and this complicates the process of growing a social media following for the hotel. Moreover, fostering an interactive relationship with guests can significantly enhance their overall experience and loyalty.
API Access
Has API
API Access
Has API
Pricing Details
$0.99 per room
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
NS Hoteles
Country
Mexico
Website
nshoteles.com.mx/
Vendor Details
Company Name
Zenya
Founded
2014
Country
United States
Website
zenya.io