Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

NICE Workforce Management stands out as the premier solution in the workforce management software arena. By offering the most precise and actionable schedules alongside forecasts, this tool empowers organizations to minimize labor waste while achieving their objectives through innovative forecasting algorithms. Implementing NICE WFM allows businesses to lower their headcount needs, streamline long-term planning, boost agent engagement, and enhance overall workforce efficiency. You can transform various aspects such as schedule adherence, attendance, agent satisfaction, and engagement using this all-in-one solution. Additionally, it helps to reduce the administrative burden and maintenance associated with WFM. By increasing employee utilization and refining scheduling efficiency, companies can enhance customer experience through a smarter approach to forecasting and scheduling. Given that digital channels necessitate distinct workforce strategies and metrics, it’s crucial to ensure adequate planning and staffing. Being prepared for unforeseen circumstances enables you to swiftly adjust staffing levels as needed. Embrace the future of workforce management with confidence!

Description

Snap Schedule 365 stands out as a premier cloud-based solution for employee scheduling, allowing organizations to efficiently manage and schedule their teams from any location and device. With robust reporting capabilities and scheduling functionalities, Snap Schedule 365 enhances various facets of workforce management, including time attendance, by providing swift access to crucial data that aids in boosting productivity and revenue. Key functionalities encompass multi-view and multi-location scheduling, an auto-scheduler, alerts for shift coverage and schedule conflicts, as well as role-based access for multiple schedulers and labor cost management. This comprehensive tool not only streamlines scheduling processes but also empowers businesses to make more informed decisions regarding their workforce. Ultimately, Snap Schedule 365 serves as an indispensable asset for companies looking to optimize their employee management practices.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Groov
Haiku
Inbenta Search
ULAP SBCaaS

Integrations

Groov
Haiku
Inbenta Search
ULAP SBCaaS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

NICE

Founded

1986

Country

United States

Website

www.nice.com/products/workforce-management

Vendor Details

Company Name

Business Management Systems

Founded

2006

Country

United States

Website

www.bmscentral.com

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Product Features

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Alternatives

Twilio Flex Reviews

Twilio Flex

Twilio

Alternatives

TimesheetPlus Reviews

TimesheetPlus

Datamatics Management Services
Vector Scheduling Reviews

Vector Scheduling

Vector Solutions
Calabrio ONE Reviews

Calabrio ONE

Calabrio
Blaze HR Reviews

Blaze HR

Blaze HR Limited
AgentTime Reviews

AgentTime

Portage Communications