Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
NGAZE helps you to build brand awareness and a local presence that will keep you ahead of your competitors. Consistent outreach by NGAZE increases your business's visibility on search engines and social media. NGAZE helps you stay top of mind so that your guests will choose you again. NGAZE is the only software that integrates website, marketing, and customer engagement tools. You're connected when the features are connected. NGAZE security features protect your business as well as your customers' data, from online integration to data processing. Our team is available to help you, no matter where you are. NGAZE's experts can support your business. NGAZE empowers small business owners around the globe to succeed. NGAZE Dashboard lets you see how well your customer acquisition strategy works across digital channels.
Description
TalkToTheManager offers an innovative solution for business owners to receive anonymous feedback from patrons via text messaging, enabling them to tackle concerns regarding customer service, products, and facilities before negative experiences translate into unfavorable reviews. Upon enrolling in our service, we swiftly assign a dedicated phone number for display at your establishment, ensuring easy access for customers. Managers on duty are promptly alerted to messages through their mobile devices or email, all while maintaining the anonymity of the customer's phone number. This allows managers to instantly reply via text while the customer is still present, effectively addressing issues or acknowledging compliments for an excellent experience. As a result, customers leave satisfied, often leading to positive online reviews, enthusiastic word-of-mouth referrals, and a return to your business, which in turn boosts revenue and strengthens brand loyalty. With just a simple text to your TalkToTheManager number from any mobile device, customers can easily share their thoughts. This streamlined communication not only enhances customer satisfaction but also fosters a more responsive and attentive business environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$95 per month
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
NGAZE AI (By The Digital Restaurant)
Founded
2014
Country
United States
Website
ngaze.ai/
Vendor Details
Company Name
TalkToTheManager
Founded
2012
Country
United States
Website
talktothemanager.com
Product Features
Restaurant Marketing
Advertising Management
Yes
CRM
Yes
Customer Data Platform
Yes
Email Marketing
Yes
Feedback Management
Yes
Loyalty Management
Yes
Marketing Automation
Yes
Menu Management
Yes
Online Ordering
Yes
Personalization
No
Promotion Management
Yes
SMS Marketing
Yes
Social Media Management
Yes
Website Builder
Yes
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Restaurant Marketing
Advertising Management
No
CRM
No
Customer Data Platform
No
Email Marketing
No
Feedback Management
No
Loyalty Management
No
Marketing Automation
No
Menu Management
No
Online Ordering
No
Personalization
No
Promotion Management
No
SMS Marketing
No
Social Media Management
No
Website Builder
No