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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Introducing an AI-driven platform for product discovery that transforms customer interactions into valuable insights. Eliminate the need for assumption-based decision-making by simply consulting NEXT AI for informed insights. This intelligent system will produce insightful responses and substantiate them with customer video clips, empowering you to make decisions confidently. NEXT AI has the capability to identify, emphasize, summarize, and extract crucial moments from interactions. Bid farewell to tedious tasks, as NEXT AI can create user stories, bug reports, ideation briefs, and much more, all derived from customer feedback. By weaving together essential highlights from customer interactions, you can craft compelling narratives for your team and stakeholders. With NEXT AI, you can always rely on data-driven insights rather than mere assumptions, ensuring that your decision-making process is grounded in reality and supported by actual customer experiences.

Description

UserZoom, now part of UserTesting, empowers teams in Design, Research, Product, and Marketing to create digital experiences that customers love. UserZoom products and services help you quickly gather the insights you need for making more confident decisions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alida No 
Figma Yes 
GitHub Yes 
Google Meet Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Jira Yes 
Mailchimp Yes 
Microsoft Teams Yes 
Miro Yes 
Mixpanel No 
Qualtrics XM Platform Yes 
Rally No 
Salesforce Yes 
Slack Yes 
Zendesk Yes 
Zoom Yes 

Integrations

Alida Yes 
Figma No 
GitHub No 
Google Meet No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Jira No 
Mailchimp No 
Microsoft Teams No 
Miro No 
Mixpanel Yes 
Qualtrics XM Platform No 
Rally Yes 
Salesforce No 
Slack No 
Zendesk No 
Zoom No 

Pricing Details

$119 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

NEXT

Founded

2017

Country

Netherlands

Website

www.nextapp.co

Vendor Details

Company Name

UserTesting

Founded

2007

Country

United States

Website

www.usertesting.com/platform/userzoom

Product Features

Product Features

Usability Testing

A/B Testing No 
Annotations No 
Audience Targeting No 
Heatmaps No 
Impression Testing No 
Mobile Testing No 
Moderated Usability Testing No 
Prototype Testing No 
Quantitative Metrics No 
Remote User Testing No 
Reporting / Analytics No 
Surveys and Feeback No 
Video Recording / Transcription No 

UX

Animation No 
For Mobile No 
For Websites No 
Heatmaps No 
Prototyping No 
Screen Activity Recording No 
Unmoderated Testing No 
Usability Testing No 
User Journeys No 
User Research No 

Alternatives

Alternatives