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Description

NET Services employs ASP technology to facilitate service bureau operations that support chargeback and resale call accounting. The acronym ASP stands for Application Service Provider, effectively modernizing the traditional service bureau model for the 21st century. This is achieved through rapid information delivery that requires nothing more than a standard web browser for access. In a time when computers are widely available and affordable, one might wonder why anyone would opt for a service bureau or ASP service today. The rationale lies in the ability to reduce costs while allowing organizations to concentrate on their core applications, all while addressing peripheral needs efficiently. Although hardware and some software may be inexpensive, the overall system still incurs costs, as every setup necessitates the expertise of skilled professionals for effective management. With NET Services, we offer access to these experts, with their costs shared among multiple clients, resulting in a more economical solution that ensures you have secure access to the information you require whenever you need it. This approach not only enhances efficiency but also allows organizations to innovate without the burden of maintaining extensive IT infrastructure.

Description

Teltrac G7 UC Call Accounting Generates comprehensive reporting and analysis for every call, for any UC service, PBX or IPT switch: IDD, Long Distance, Local, VNP/Tie-Line, ISDN, SIP, Paid Service, Fax, Video, Internal, Inward with Caller ID, imported mobile bill data. Multi-tenant functionality on all equipment and services across your Multi-national Enterprise network. Calculates call charges and reports by call type, cost, duration, destination, by employee and department, etc UC / PBX / IPT from multiple vendors supported globally. Deployable on a range of server platforms or hosted as Cloud service. Benefits: - Control & Reduce Telecom Expense by monitoring all calls and call charges in real time. - Allocate call charges to Cost Centres and recover call costs from staff. Detect Carrier Over-billing, verify rate plan implementation, measure carrier performance - Prevent Fraud, PIN code abuse, unauthorised calls - Hacking and Intrusion Detection monitoring for exceptions and -signature patterns. - Compliance and Risk Management: Permanent archiving of all call records. Detect calls to disallowed numbers and destinations. - Measure efficiency and Staff Performance against KPI's

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$600 one-time payment
Free Trial No 
Free Version No 

Pricing Details

Capex or Subscription
Send us a message to quote a package
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Matsch Systems

Founded

1978

Country

United States

Website

www.matsch.com/saas-solutions/net-service-products/

Vendor Details

Company Name

Interpacific Data Management

Founded

1987

Country

Asia Pacific - Products and services deployed globally

Website

www.teltrac.com

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring No 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management No 
Who Answered Log Yes 

Product Features

Call Accounting

By-Extension Reporting Yes 
Call Duration Yes 
Call Monitoring Yes 
Call Volume Yes 
Caller Identification Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Unattended Call Management Yes 
Who Answered Log Yes 

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