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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Artificial intelligence has the capability to uncover sales opportunities that might typically be missed, thereby boosting overall sales throughout the organization. By implementing a tailored weekly strategy, it provides insights on which products and services to promote and to whom they should be offered. Leverage AI to discover, take ownership of, and finalize deals before they become widely known. Advanced AI and machine learning tools can detect patterns and forecast potential opportunities, identifying leads that even the most skilled sales professionals might overlook. Gain comprehensive insights into account-level transactions, total revenue by individual SKUs, and trending products or services, all consolidated in a single platform. This allows for targeted weekly outreach focused on the most relevant contacts. Additionally, the predictive lead scoring system identifies buying signals, ensuring that every sales representative engages with their most promising prospects effectively. Ultimately, utilizing AI not only streamlines the sales process but also enhances the likelihood of closing deals successfully.

Description

Harnessing award-winning AI reasoning and contextual knowledge, the eGain Sales Advisor™ transforms all sales representatives into top performers by delivering in-the-moment conversational and procedural guidance. This innovative tool allows agents to engage with customers by identifying their needs through dialogue, rather than inundating them with excessive product details. Additionally, the benefits of this solution can be amplified by integrating it into self-service options. When implemented for customer self-service, it mimics the conversational support that a live agent would provide, ensuring a seamless experience. Furthermore, the system enhances the follow-up coaching and nurturing process through the use of virtual assistants, messaging, notifications, and comprehensive analytics—all consolidated on a single platform. This cohesive approach not only facilitates closing sales but also cultivates long-term relationships, ultimately increasing customer loyalty and maximizing revenue potential. By embracing such technology, organizations can significantly elevate the quality of their customer interactions.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Lunni No 
Microsoft Dynamics 365 No 
NAVIK AI Platform Yes 
Salesforce Yes 

Integrations

Lunni Yes 
Microsoft Dynamics 365 Yes 
NAVIK AI Platform No 
Salesforce No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Infogain

Founded

1990

Country

United States

Website

www.absolutdata.com

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/sales-advisor/

Product Features

Sales Enablement

Collaboration Yes 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Goals / Quota Management Yes 
Lead Management Yes 
Meeting Management Yes 
Performance Management Yes 
Presentation Management Yes 
Proposal Management Yes 
Territory Management Yes 
Training Management Yes 

Alternatives

Alternatives

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