Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our product boasts a multitude of beneficial features and advantages that can significantly enhance the success of your startup or any business endeavor you are about to initiate or oversee. You can easily send mass emails to various groups including contacts, members, visitors, and staff, ensuring effective communication across all channels. Additionally, you can monitor donations and pledges, allowing you to create comprehensive reports for your organization. Unlike other products in the market that offer a limited set of features, Intense consistently stays ahead of the competition with its superior offerings. The community aspect ensures seamless compatibility across different platforms, making it a versatile choice for any user. Our product's design is tailored for optimal performance on any device, ensuring it always appears visually appealing. Regular updates are crucial for maintaining reliability, which is why we provide our clients with complimentary Community updates. Even when your device's battery is low, you can rely on Community to function without the need for constant recharging. In addition, Community grants you free access to a comprehensive online archive containing all standard business documents, enhancing your operational efficiency and resource accessibility. This wealth of resources and features positions our product as an essential tool for any business looking to thrive in today's competitive environment.
Description
When technology functions properly, it significantly enhances our lives, but it doesn't always cooperate. That's precisely why our services are accessible whenever you need assistance. We cater to a wide range of devices, including PCs, Macs, iOS, Android, and various connected gadgets such as home automation systems, home theaters, wearables, gaming consoles, and drones. Our mission is to ensure that you are not only set up properly but also that everything remains in smooth operation. So go ahead, indulge in your devices and enjoy the benefits they bring to your daily life.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
X (Twitter)
No
Pricing Details
$299.99 per year
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Mypenmail.com
Founded
2014
Country
United States
Website
www.mypenmail.com
Vendor Details
Company Name
Support.com
Website
support.com
Product Features
Church Management
Accounting Integration
Yes
Attendance Tracking
Yes
Child Check-In
Yes
Email / SMS
No
Event Management
Yes
Member Directory
Yes
Member Portal
Yes
Multi-Site Management
No
Online Giving
Yes
Pledge Management
Yes
Small Group Management
Yes
Volunteer Management
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
No
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
Yes
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
ITSM
Asset Tracking
Yes
Availability Management
No
Change Management
No
Configuration Management
No
Contract/License Management
Yes
Dashboard
Yes
Incident Management
No
Problem Management
No
Project Management
Yes
Release & Deployment Management
Yes
Self Service Portal
No
Remote Support
Diagnostic Tools
No
File Transfer
No
Live Chat
Yes
Real-time Chat
Yes
Remote Control
No
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
Yes