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features
design
support

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Description

A communication platform designed to simplify interactions for both you and your clients. Group messaging is now more accessible, all within reach of your fingertips. With a single phone number, you gain access to one unified text inbox, allowing your entire team to stay informed about customer interactions, including responses and inquiries. Consolidate SMS texting, Facebook Messenger, and phone calls into one convenient location, eliminating the need for personal phone numbers while supporting multiple staff members through our mobile application. Monitor your team's response times and additional metrics with our comprehensive reporting features. Seamlessly integrate data from various applications to maintain a complete view of customer information. Invite your team members to communicate directly or through dedicated channels, and share notes to enhance collaboration on customer relationships. Create tailored groups for sending customized messages to specific audiences. Elevate your efficiency by integrating Myopolis with over 3,000 applications to automate your workflows. Additionally, sync your contacts with Hubspot to gain a comprehensive overview of all customer interactions and improve your service delivery. By leveraging these tools, you can foster stronger connections and streamline your customer service processes.

Description

TXTImpact is a leading Mass Texting and Business Messaging Service provider, offering reliable and cost-effective communication solutions for businesses of all sizes. The platform is designed to simplify messaging, enabling users to send mass text messages, bulk MMS campaigns, SMS polls, surveys, appointment reminders, and more with ease. TXTImpact caters to a wide range of industries, including retail, healthcare, education, and nonprofits, by providing customizable tools that meet specific business needs. Its intuitive dashboard and user-friendly interface make it ideal for both tech-savvy and non-tech-savvy users, streamlining workflows and saving time. With advanced features like real-time analytics, message scheduling, automation, and seamless integration capabilities, TXTImpact ensures effective engagement and reliable delivery. Comprehensive support, including a knowledge base, tutorial videos, and responsive customer service, further enhances the user experience. Whether you're launching marketing campaigns, sending notifications, or improving customer interactions, TXTImpact offers a scalable and trusted solution for all your business messaging needs.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Zapier Yes 
Constant Contact No 
Facebook Messenger Yes 
Google Yes 
Google Contacts No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Mailchimp No 
Salesforce No 
WordPress No 
X (Twitter) No 
Zendesk No 

Integrations

Facebook Yes 
Zapier Yes 
Constant Contact Yes 
Facebook Messenger No 
Google No 
Google Contacts Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Mailchimp Yes 
Salesforce Yes 
WordPress Yes 
X (Twitter) Yes 
Zendesk Yes 

Pricing Details

$28 per month
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
All business texting and SMS marketing features
500 Text Credits
One Toll-Free or local number
Landline Number
Overage Text Credit $0.05
1 Keyword
1 User
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Myopolis

Country

United States

Website

www.myopolis.com

Vendor Details

Company Name

TXTImpact

Founded

2006

Country

United States

Website

www.txtimpact.com

Product Features

Brand Management

Approval Process Control No 
Artwork Management No 
Asset Management No 
Change Management No 
Fulfillment Distribution No 
Project Management No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication Yes 
Product Recommendations No 
Video Chat No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management Yes 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution No 
Interactive Content Yes 
Multi-Channel Communications No 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management Yes 

Mobile Marketing

Channel Attribution No 
Contextual Targeting Yes 
Coupons Yes 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging Yes 
Text-to-Win Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

Alternatives

Alternatives

Grayscale Reviews

Grayscale

Grayscale Labs, Inc