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Description
Mya serves as an intelligent concierge for vacation rental properties, tailored for owners and property managers aiming to assist guests while maintaining authority over property-related decisions, payments, and vendor partnerships. Available 24/7, it addresses guest inquiries via voice or text in over 20 languages. Property owners can educate Mya about their homes through interactive dialogues, ensuring that it has the necessary information to assist guests during their visits. In instances where guests report issues requiring repairs, Mya is capable of generating work orders and reaching out to the vendor chosen by the property owner; for urgent requests necessitating an in-person response, it can direct queries to a local concierge. Furthermore, Mya integrates seamlessly with various booking and property management systems, enabling operators to utilize their preferred platforms without disruption. By efficiently managing standard guest inquiries, offering tailored property instructions, organizing maintenance tasks, and providing local insights, Mya enhances the overall experience for both guests and property owners. With its innovative features, Mya represents a significant advancement in the vacation rental industry.
Description
Ynnov is a property management solution developed in Portugal to support hospitality professionals in managing vacation rentals, hostels, and hotels. It brings together the essential tools for day-to-day operations in a single, integrated system.
Combining a Property Management System (PMS) with a Channel Manager, Ynnov allows users to centralize reservations from multiple distribution channels, synchronize calendars, and automate key operational processes. It also provides certified invoicing, housekeeping management, guest and team communication, property owner management, a digital concierge, a website with a booking engine, mobile apps, and a Marketplace connecting users with technology partners.
Built to simplify operations, Ynnov helps reduce administrative workload, minimize errors, and give businesses greater control over their day-to-day activities. As a cloud-based solution, it requires no local installation and can be accessed through any web browser, as well as through its Android and iOS mobile apps.
Since 2010, Ynnov has continuously evolved alongside the hospitality industry, expanding its features and integrations to meet the changing needs of professionals. Today, it offers a comprehensive solution that brings together automation, centralized management, and connectivity with leading distribution channels and technology partners.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Airbnb
Yes
Vrbo
Yes
Agoda
No
Beds24
Yes
Cloudbeds
Yes
Doinn
No
Expedia
No
Guesty
Yes
Holidu
No
Hospitable
Yes
Integrations
Airbnb
Yes
Vrbo
Yes
Agoda
Yes
Beds24
No
Cloudbeds
No
Doinn
Yes
Expedia
Yes
Guesty
No
Holidu
Yes
Hospitable
No
Pricing Details
3%/booking subtotal
The rate is 3% of booking subtotal for the first 500 individually owned homes and 5% afterward. Onboarding costs $249 one time and is refunded if Mya is not ready to go live within 15 days. Portfolio pricing is custom. Optional video avatars cost $3 each, and custom branding costs $149/month.
Free Trial
No
Free Version
No
Pricing Details
Ynnov pricing is based on the number of bookable units in each account. Additional modules can be subscribed to separately and are added to the Standard plan price.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Concierge Inc.
Country
United States
Website
www.meetmya.ai
Vendor Details
Company Name
Ynnov
Founded
2010
Country
Portugal
Website
ynnov.pt
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
Yes
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
Yes
Payment Processing
No
Property Database
Yes
Reservations Management
Yes
Vendor Management
No
Work Order Management
No
