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Description

MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.

Description

Transform your WiFi into a data-enrichment tool, CX and analytics tool that is aligned to your business. All in one place, you can drive sales, get leads and automate surveys, track customer experience, improve service, and boost efficiency. Turn your WiFi into an effective marketing and CX tool. Our software solution will help your business succeed with CX automation, surveys, customer data enrichment, robust reporting, and analytics. Aiwifi will collect valuable information from your guests in exchange for free WiFi. Turn every connection into valuable insight. Share your WiFi to monitor your Net Promoter Score, create surveys and learn about your customers' interests.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Cisco Meraki Yes 
Constant Contact Yes 
Facebook Yes 
Hive Yes 
HubSpot CRM Yes 
Klaviyo Yes 
Salesforce Yes 
UniFi Identity Yes 
Zapier Yes 
dotdigital Engagement Cloud Yes 

Integrations

Mailchimp Yes 
Cisco Meraki No 
Constant Contact No 
Facebook No 
Hive No 
HubSpot CRM No 
Klaviyo No 
Salesforce No 
UniFi Identity No 
Zapier No 
dotdigital Engagement Cloud No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

$5.00 / Month / AP
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MyPlace

Founded

2017

Country

Ireland

Website

myplace.app/

Vendor Details

Company Name

aiwifi

Founded

2019

Country

Mexico

Website

aiwifi.io

Product Features

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

Product Features

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

WiFi Marketing

Automated Emails No 
Branded Splash Page Yes 
Customer Analytics Yes 
Data Export Yes 
Data Privacy Compliance Yes 
Lead Capture Yes 
Location Heatmaps No 
Loyalty Program Yes 
Review Platform Integration Yes 
SMS Marketing Yes 
Social Media Integration Yes 
Surveys Yes 
Time Limited WiFi No 
Trigger Campaigns Yes 

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