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Description

MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.

Description

Enhance customer loyalty through the use of Yelp WiFi by gathering customer data, distributing promotions, and fostering loyalty. When guests connect to your complimentary WiFi, they will see a customized sign-in page that reflects your brand. This allows you to target customers effectively with simple-to-create email promotions that encourage repeat visits. Cultivating a strong presence on Yelp builds trust among potential customers, making them more likely to choose your business. You can manage your Yelp page for free, or opt for an upgrade to differentiate yourself from competitors. By being visible to potential customers searching for local businesses, you can expand your reach significantly. Additionally, Yelp Connect enables you to share regular updates, keeping prospective customers informed about your offerings. Utilize marketing and front-of-house tools like Waitlist, Reservations, and Takeout to convert casual visitors into loyal patrons. To further expand your local services and home business, Yelp provides a variety of solutions designed to attract a larger customer base and enhance your overall visibility. Consistently engaging with your audience can create a thriving community around your brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Constant Contact Yes 
Cisco Meraki Yes 
ClickSend No 
Facebook Yes 
Hive Yes 
HubSpot CRM Yes 
Klaviyo Yes 
LeadsBridge No 
Mailchimp Yes 
Salesforce Yes 
UniFi Identity Yes 
Yelp No 
Zapier Yes 
dotdigital Engagement Cloud Yes 

Integrations

Constant Contact Yes 
Cisco Meraki No 
ClickSend Yes 
Facebook No 
Hive No 
HubSpot CRM No 
Klaviyo No 
LeadsBridge Yes 
Mailchimp No 
Salesforce No 
UniFi Identity No 
Yelp Yes 
Zapier No 
dotdigital Engagement Cloud No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

MyPlace

Founded

2017

Country

Ireland

Website

myplace.app/

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

www.yelpwifi.com

Product Features

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

Product Features

WiFi Marketing

Automated Emails Yes 
Branded Splash Page Yes 
Customer Analytics Yes 
Data Export Yes 
Data Privacy Compliance Yes 
Lead Capture Yes 
Location Heatmaps Yes 
Loyalty Program Yes 
Review Platform Integration Yes 
SMS Marketing Yes 
Social Media Integration Yes 
Surveys Yes 
Time Limited WiFi Yes 
Trigger Campaigns Yes 

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