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Description
MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.
Description
Surge Social gives you all the functionality of Wi-Fi marketing at a fraction the price. Our platform includes all the features you need for your business, including customisable landing pages and redirections to Facebook, Instagram or Play Store. Connect Google Tags and Facebook Pixel to your Wi Fi guests.
Automated review requests and email and SMS marketing, webhooks and Zapier are just a few of the many benefits.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
HubSpot CRM
Yes
Mailchimp
Yes
UniFi Identity
Yes
Zapier
Yes
Aruba Cloud
No
Cisco Meraki
Yes
Constant Contact
Yes
Facebook Ads
No
Google Ads
No
Integrations
Facebook
Yes
HubSpot CRM
Yes
Mailchimp
Yes
UniFi Identity
Yes
Zapier
Yes
Aruba Cloud
Yes
Cisco Meraki
No
Constant Contact
No
Facebook Ads
Yes
Google Ads
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Pricing Details
$7 per month per location
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
MyPlace
Founded
2017
Country
Ireland
Website
myplace.app/
Vendor Details
Company Name
Surge Social
Founded
2018
Country
Global
Website
surge-social.com
Product Features
WiFi Marketing
Automated Emails
No
Branded Splash Page
No
Customer Analytics
No
Data Export
No
Data Privacy Compliance
No
Lead Capture
No
Location Heatmaps
No
Loyalty Program
No
Review Platform Integration
No
SMS Marketing
No
Social Media Integration
No
Surveys
No
Time Limited WiFi
No
Trigger Campaigns
No
Product Features
WiFi Marketing
Automated Emails
Yes
Branded Splash Page
Yes
Customer Analytics
Yes
Data Export
Yes
Data Privacy Compliance
Yes
Lead Capture
Yes
Location Heatmaps
No
Loyalty Program
Yes
Review Platform Integration
Yes
SMS Marketing
Yes
Social Media Integration
Yes
Surveys
Yes
Time Limited WiFi
Yes
Trigger Campaigns
Yes
