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Description
MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.
Description
Offer complimentary Wi-Fi to your guests that requires either an email or social media login, allowing you to effortlessly expand your customer data base. Encourage guests to interact with mobile or web platforms that reflect your brand's identity, marketing efforts, and overall business strategy. While guests are on-site, you can aim your marketing directly at their mobile devices, enhancing their experience as they engage with your establishment. Once they connect to your Wi-Fi, they will automatically be directed to your branded portal, where access to the Internet is granted only after logging in with either an email address or a Facebook account. Tailor this portal to fit seamlessly with your current branding and promotional campaigns using user-friendly features. Additionally, implementing real-time email marketing strategies can significantly enhance customer retention by presenting them with targeted offers, products, and services, thereby cultivating a loyal customer base. By connecting with your customers in this way, you create an environment that not only fosters engagement but also drives increased foot traffic and repeat visits.
API Access
Has API
No
API Access
Has API
No
Integrations
Constant Contact
Yes
Klaviyo
Yes
Mailchimp
Yes
Campaign Monitor
No
Cisco Meraki
Yes
Emma
No
Facebook
Yes
Hive
Yes
HubSpot CRM
Yes
Salesforce
Yes
Integrations
Constant Contact
Yes
Klaviyo
Yes
Mailchimp
Yes
Campaign Monitor
Yes
Cisco Meraki
No
Emma
Yes
Facebook
No
Hive
No
HubSpot CRM
No
Salesforce
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Pricing Details
$75 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
MyPlace
Founded
2017
Country
Ireland
Website
myplace.app/
Vendor Details
Company Name
Stadio
Website
stad.io
Product Features
WiFi Marketing
Automated Emails
No
Branded Splash Page
No
Customer Analytics
No
Data Export
No
Data Privacy Compliance
No
Lead Capture
No
Location Heatmaps
No
Loyalty Program
No
Review Platform Integration
No
SMS Marketing
No
Social Media Integration
No
Surveys
No
Time Limited WiFi
No
Trigger Campaigns
No
Product Features
WiFi Marketing
Automated Emails
Yes
Branded Splash Page
Yes
Customer Analytics
Yes
Data Export
No
Data Privacy Compliance
No
Lead Capture
Yes
Location Heatmaps
No
Loyalty Program
Yes
Review Platform Integration
No
SMS Marketing
No
Social Media Integration
No
Surveys
No
Time Limited WiFi
Yes
Trigger Campaigns
No
