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features
design
support

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Description

Point of Sale Software that kicks butt and takes names - literally! Customer Engagement. Create marketing campaigns and rewards programs that actually work. Omni-Channel. Coordinate online, instore and phone sales and synchronize inventories automatically. Inventory Management. Cut costs to the bone and never lose a sale because you’re out of stock. Purchasing, Replenishment. Buy and re-buy merchandise with just a few clicks. Reporting, Analytics. Real-time reports that provide insight and help you make the right decisions. Independent Retailers. Run your store more profitably with software that’s easy to use and inexpensive. Enterprise Retailers. Grow your enterprise without spending a fortune on ERP and IT Infrastructure. Retailers with Wholesale Departments. Sell to retail and wholesale customers with one system.

Description

The Swan Retail System (SRS) serves as a comprehensive, omnichannel retail management tool that encompasses customer orders, inventory oversight, accounting, merchandising, supply chain logistics, and ecommerce functionalities all within a unified interface. It accommodates various stock categories, including units, financial items, catalogs, kits, and non-stock items, while offering real-time inventory updates across both physical and online platforms, complete with notifications for restocking needs. Furthermore, it oversees the entire purchasing and logistics process, covering everything from purchase orders and supplier coordination to container tracking, warehousing, and final delivery. This system seamlessly integrates with electronic point of sale (EPOS), customer loyalty programs, ecommerce platforms like WooCommerce and Shopify, as well as CRM and accounting software, allowing for a single database and centralized administration for both online and brick-and-mortar retail environments. Tailored for diverse retail sectors such as furniture, home goods, garden centers, department stores, and specialty shops, it also accommodates various customer account types, including trade, staff, and store cards. With its extensive features, SRS aims to streamline operations and enhance customer experiences across all retail channels.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
Brevo Yes 
Constant Contact Yes 
Fetchify No 
GatherUp Yes 
Klaviyo Yes 
Mailchimp No 
Maxoptra No 
Omnisend No 
QuickBooks Online Yes 
Sage 100 No 
Visualsoft eCommerce No 
WooCommerce No 
ZeroBounce No 

Integrations

Shopify Yes 
Brevo No 
Constant Contact No 
Fetchify Yes 
GatherUp No 
Klaviyo No 
Mailchimp Yes 
Maxoptra Yes 
Omnisend Yes 
QuickBooks Online No 
Sage 100 Yes 
Visualsoft eCommerce Yes 
WooCommerce Yes 
ZeroBounce Yes 

Pricing Details

$99.95/month
Licenses are per device - ($99.95 for 1st device at each location, $49.95 for additional devices) . Optional plug-ins available for additional monthly fee
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Tri-City Retail Systems

Founded

1996

Country

United States

Website

www.tricityretail.com

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/swan-retail-system/

Product Features

Inventory Management

Alerts/Notifications No 
Barcoding / RFID Yes 
Forecasting No 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management No 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management Yes 
Warehouse Management Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management No 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

Retail POS Systems

Barcode Scanning Yes 
Commission Management Yes 
Discount Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Support Yes 
Pricing Management Yes 
Returns Tracking Yes 
Sales Tracking Yes 
Touch Screen Yes 
eCommerce Yes 

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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