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Description

A dedicated team and platform focus on intelligent messaging and expanding customer databases for renowned national brands. Design engaging customer journeys for your marketing efforts that are based on factors such as loyalty, spending habits, visitation patterns, inactivity, special milestones, anniversaries, and tailored rules and triggers. The growth of active customer data is facilitated and perpetually improved to sustain the influx of revenue-generating opportunities through various channels. Seamlessly integrate your current technologies or data systems to achieve comprehensive data integration, establishing a universal reference point for all your customer information. Deliver the perfect message to the right customers precisely when it matters most. Diverse database collection methods are utilized across online platforms, social media, mobile applications, and physical environments. Sophisticated Rules & Triggers determine the timing and manner of customer engagement, ensuring responsive interactions. With an array of flexible mechanics at your disposal, you can craft exceptional custom campaigns that stand out in the market. Leveraging innovative strategies will further enhance your outreach and effectiveness.

Description

Everything necessary to create demand, foster enduring customer relationships, and enhance direct booking is at your fingertips. With robust integration across numerous touchpoints, a comprehensive guest profile record captures data from property management systems, social media, and loyalty marketing platforms, enabling a deep understanding of guest preferences and needs to facilitate tailored services. This allows for meaningful engagement with guests throughout their journey, from the initial search for accommodations to their arrival, during their stay, and after they depart. At GHS, we equip hotels with the tools to seize new business opportunities in an increasingly digital and interconnected landscape. Our focus is on delivering cutting-edge digital solutions to the hospitality sector, aimed at boosting direct business and optimizing profits through the strategic application of CRM and loyalty marketing initiatives. The ongoing success of iRewards has led us to develop additional products addressing the rapidly evolving demands of the industry, ensuring that our clients remain competitive and relevant. By staying attuned to market changes, we strive to continually innovate and enhance the guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fedelta Point of Sale Yes 
Idealpos Yes 
Lexer Yes 
PoweredLocal Yes 
WiFi Marketing Yes 
iVvy Venue Management Yes 
me&u Yes 
obee Yes 

Integrations

Fedelta Point of Sale No 
Idealpos No 
Lexer No 
PoweredLocal No 
WiFi Marketing No 
iVvy Venue Management No 
me&u No 
obee No 

Pricing Details

$200 per month
Free Trial Yes 
Free Version No 

Pricing Details

$250.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MyGuestlist

Founded

2008

Country

Australia

Website

myguestlist.com.au

Vendor Details

Company Name

Global Hospitality Solutions

Country

Philippines

Website

www.myghs.com/irewards

Product Features

Event Management

Attendee Management Yes 
Badge Management No 
Conferences / Conventions Yes 
Exhibit / Vendor Management Yes 
Gamification Yes 
Room Block Management Yes 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback Yes 
Ticketing Yes 
Volunteer Management Yes 
Weddings / Parties Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

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