Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
MyEcho offers robust and user-friendly survey software designed for gathering feedback from customers, employees, and partners, as well as for conducting various online surveys and forms. Whether you're looking for simple one-time surveys or more complex experience management solutions, MyEcho adapts to meet your specific goals and objectives. Each participant is sent an email with a unique link that directs them to the online survey, allowing you to personalize the message, subject line, and incorporate your logo. Similarly, an SMS can be sent to each respondent featuring a unique survey link, which can also be tailored to suit your preferences. Additionally, a brief survey link is available that can be accessed and completed multiple times; this link can be easily shared through your email, posted on your website, or included in a blog. You can also share a web link across popular social media platforms like Facebook, Twitter, and WhatsApp to maximize reach. The QR code functionality mirrors the web survey experience, enabling respondents to participate by simply scanning the code with their mobile devices. This QR code can be printed on various promotional materials such as pamphlets and posters, making it easy for your audience to engage with your survey. With such versatile options for distribution, MyEcho ensures that collecting feedback is both convenient and efficient for you and your respondents.
Description
Netigate's online survey platform for EX and CX allows you to create surveys, distribute them to the right audiences, and measure your metrics and performance over time. With servers in the EU, Netigate is 100% GDPR-compliant.
Get actionable insights from customers, employees, and stakeholders in real time. With Netigate you can create your surveys quickly with customisable templates and distribute your surveys at various touch points
Link survey data to your own databases via API interface and trigger instant actions e.g. in the event of negative feedback. You can easily share survey reports across your organisation.
Specialising in CX and EX feedback, Netigate is the complete solution for companies.
API Access
Has API
No
API Access
Has API
No
Integrations
Startdeliver
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Lightstone Consumer
Country
South Africa
Website
www.my-echo.co.za
Vendor Details
Company Name
Netigate
Founded
2005
Country
Sweden
Website
www.netigate.net
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes