Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
MyDiamo was developed by Penta Security Systems (APAC leader in encryption technology) and is available to all for noncommercial use. Enterprises and organizations who require additional features can obtain a commercial license.
Index searching is possible with column-level encryption or partial encryption
- Minimal system performance changes guaranteed
- Compatible with open-source DBMS such as MySQL, MariaDB and Percona
- GDPR/PCI DSS/HIPAA compliant
- Code modification is not required, it works parallel at the engine level
Description
PENTA Service Management Software enhances operational efficiency for businesses engaged in commercial and industrial fieldwork. Tailored specifically for large-scale construction and service organizations, this software optimizes service workflows and simplifies the management of work orders. Seamlessly integrated with PENTA Job Costing Software and boasting robust functionalities, it empowers users to streamline operations within bustling field service companies. Notable features encompass call management, work order initiation, maintenance contract handling, billing and invoicing, quoting for maintenance contracts, inspections, crew-centric field reporting, and service quotations, among others. Penta Technologies has dedicated over 35 years to providing software solutions and services that elevate productivity and operational success for firms in the commercial and industrial construction, engineering, and field service sectors. Their commitment to excellence has made them a trusted partner for countless organizations aiming to improve their operational processes.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free for non-commercial use by non-profits.
Commercial license is available for enterprises.
Commercial license is available for enterprises.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Penta Security Systems Inc.
Founded
1997
Country
South Korea
Website
mydiamo.com
Vendor Details
Company Name
Penta Technologies
Founded
1991
Country
United States
Website
www.penta.com/service-management-work-order-software/
Product Features
Endpoint Protection
Activity Log
Yes
Antivirus
No
Application Security
No
Behavioral Analytics
No
Device Management
No
Encryption
Yes
Signature Matching
No
Web Threat Management
No
Whitelisting / Blacklisting
No
Risk Management
Alerts/Notifications
No
Auditing
No
Business Process Control
No
Compliance Management
Yes
Corrective Actions (CAPA)
No
Dashboard
No
Exceptions Management
No
IT Risk Management
No
Internal Controls Management
No
Legal Risk Management
No
Mobile Access
No
Operational Risk Management
No
Predictive Analytics
No
Reputation Risk Management
No
Response Management
No
Risk Assessment
No
Web Application Firewalls (WAF)
Access Control / Permissions
No
Alerts / Notifications
No
Automate and Orchestrate Security
No
Automated Attack Detection
No
DDoS Protection
No
Dashboard
No
IP Reputation Checking
No
Managed Rules
No
OWASP Protection
No
Reporting / Analytics
No
Secure App Delivery
No
Server Cloaking
No
Virtual Patching
No
Zero-Day Attack Prevention
No
Product Features
Service Dispatch
Billing & Invoicing
Yes
Call Center Management
Yes
Contract Management
Yes
Customer Database
Yes
Inventory Control
Yes
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Preventive Maintenance
No
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
No