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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An extensive array of network testing solutions is available, encompassing VoIP and Bandwidth Quality assessments along with global edge-to-edge implementations. Testing VoIP and Video Quality is crucial for preserving the user experience in applications like voice communication and video conferencing. Traditional "speed" tests lack value if the testing protocol is not fully understood. Addressing bandwidth quality is vital in resolving issues related to user experience. Automated testing enables a smooth and secure collection of essential network performance metrics across both single and multi-edge networks. The user experience is paramount, regardless of the application in question. It is important to set up detailed tests to verify whether a network meets its intended purpose. Assessing if a connection's capacity is sufficient for its expected load is crucial, as even high-capacity connections may face over-subscription, leading to potential pitfalls in performance. Ultimately, ensuring the reliability and effectiveness of network services is fundamental to optimizing user satisfaction.

Description

The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Akamai
Amazon Web Services (AWS)
Fastly
Limelight

Integrations

Akamai
Amazon Web Services (AWS)
Fastly
Limelight

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Visualware

Founded

2001

Country

United States

Website

myconnectionserver.visualware.com

Vendor Details

Company Name

Touchstream

Country

Australia

Website

www.touchstream.media/our-solution

Product Features

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Product Features

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