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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A "Whole City App" serves as a comprehensive city-branded platform that links residents to a multitude of services, resources, and information provided by their municipality. This app consolidates functionalities such as 311 issue reporting, local news, event calendars, business listings, bill payments, and park and facility information into one convenient and user-friendly interface tailored for the city. In today's digital landscape, the most coveted space is no longer physical real estate, but rather the limited area on our mobile screens, which are increasingly competitive. It is unrealistic to ask citizens to download various applications to access different city services, making a "Whole City App" a more effective solution. This application not only enhances convenience but also fosters greater engagement by placing city hall resources directly in the pockets of its residents. By enabling users to report issues, request services, and share feedback on crucial matters, the app facilitates a more interactive and participatory relationship between citizens and their local government. Ultimately, this innovative tool empowers communities, making it easier for citizens to connect with their city in a meaningful way and actively participate in civic life.

Description

Discover illico, the city management software that integrates multiple channels. illico is the most popular public-sector solution that transforms municipalities into smart cities. Public sector teams can accelerate processes, simplify content management and improve community engagement with built-in workflows and multi-channel support. illico empowers cities to provide accurate, fast service from any device. This increases citizen satisfaction. The ability to deploy a fully integrated service that is easy to use and learn, with all maintenance and support included are additional benefits. illico is backed by NeoLedge expertise and innovation. It allows cities to concentrate less on technology and more upon strategic growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

mycivicapps.com/solutions/mobile-apps/

Vendor Details

Company Name

NeoLedge

Founded

1993

Country

USA, Europe, South America

Website

illico.neoledge.com/en

Product Features

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Government

Budgeting & Forecasting Yes 
Code Enforcement Yes 
Compliance Management Yes 
Fixed Asset Management No 
Inventory Management Yes 
License Issuance No 
Permit Issuance No 
Purchasing & Receiving No 
Self Service Portal Yes 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

License Management

Automatic SKU Recognition No 
Central LM Server No 
Copy Protection No 
History Tracking Yes 
Node Management No 
Online Activation Yes 
Portable License Yes 
Sarbanes-Oxley Compliance No 
Timing Rights No 
Trial License No 

Mailroom Management

Barcode Scanning Yes 
CASS Certified No 
Duplicate Management Yes 
Graphical Mail Piece Designer No 
Intelligent Mail Support No 
Job Management No 
PAVE Certified Presorting No 
Package Tracking No 
Signature Capture Yes 

Municipal

Animal Licensing No 
Code Enforcement Yes 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management Yes 
Permit Issuance No 
Planning & Zoning Yes 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

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