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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A "Whole City App" serves as a comprehensive city-branded platform that links residents to a multitude of services, resources, and information provided by their municipality. This app consolidates functionalities such as 311 issue reporting, local news, event calendars, business listings, bill payments, and park and facility information into one convenient and user-friendly interface tailored for the city. In today's digital landscape, the most coveted space is no longer physical real estate, but rather the limited area on our mobile screens, which are increasingly competitive. It is unrealistic to ask citizens to download various applications to access different city services, making a "Whole City App" a more effective solution. This application not only enhances convenience but also fosters greater engagement by placing city hall resources directly in the pockets of its residents. By enabling users to report issues, request services, and share feedback on crucial matters, the app facilitates a more interactive and participatory relationship between citizens and their local government. Ultimately, this innovative tool empowers communities, making it easier for citizens to connect with their city in a meaningful way and actively participate in civic life.

Description

QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Tyler Technologies

Founded

1966

Country

United States

Website

mycivicapps.com/solutions/mobile-apps/

Vendor Details

Company Name

QScend Technologies

Founded

1998

Country

United States

Website

www.qscend.com

Product Features

Municipal

Animal Licensing No 
Code Enforcement No 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management No 

Product Features

Code Enforcement

Case Management Yes 
Code Maintenance No 
Document Management No 
Fee Maintenance No 
GIS No 
Inspection Management No 
Letter Generation No 
Photo Management No 
Planning & Zoning No 
Violation History No 
Weed Abatement Control No 

Municipal

Animal Licensing No 
Code Enforcement Yes 
Fund Accounting No 
Inventory Management No 
License Issuance No 
Parking Management No 
Permit Issuance No 
Planning & Zoning No 
Property Database No 
Taxation & Assessment No 
Utility Billing No 
Work Order Management Yes 

Public Works

Billing & Invoicing No 
Compliance Management No 
Contract Management No 
Customer Database No 
Document Management No 
Equipment Maintenance No 
Fixed Asset Management No 
Job Costing No 
Project Management No 
Service Request Management Yes 
Work Order Management Yes 

Service Desk

CMDB No 
Change Management No 
IT Asset Management No 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access No 
Procurement Management No 
Remote Control No 
SLA Management No 
Self Service Portal Yes 

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