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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

If you’re interested in a live chat solution but aren’t quite ready to invest in a paid version, then the free edition of My Live Chat is an excellent choice. By simply adding a small piece of HTML code, you can create a floating chat button that seamlessly integrates with your website's design while providing essential functionalities for effective communication with your visitors at no cost. My Live Chat enables you to deliver an instant and pleasant support experience, allowing your customer service representatives to predict what a visitor might say next and efficiently redirect chats to other team members, thereby minimizing resolution times. Moreover, agents can utilize features like canned responses within the live support software, ensuring they provide high-quality answers in real-time. This platform is designed to enhance the capabilities of your sales and support teams through priority tiers, chat transfers, user role management, monitoring, comprehensive reporting, and collaborative team chats, ultimately fostering a more engaged and satisfied customer base. You'll find that with these tools, your team's efficiency and effectiveness in handling customer inquiries will significantly improve.

Description

VooChat is an all-in-one customer communication platform that empowers businesses to maximize revenue through engaging and personalized chat interactions. Its feature set includes geo IP tracking for location-based assistance, multi-file transfer to facilitate document sharing, and customizable chat views for enhanced user experience. Supporting integrations with over 200 popular tools such as Twilio, Zapier, and BigCommerce, VooChat ensures seamless workflow automation and productivity gains. The platform is trusted worldwide, with 200,000 support agents across 150 countries managing 75 million chats every month. Available on web browsers and mobile devices (iOS, Android, Windows, and Mac), VooChat guarantees consistent accessibility for teams on the go. Businesses benefit from a free 14-day trial to experience the platform’s capabilities firsthand. Designed for easy setup and fortified with robust security, VooChat provides reliable support to ensure smooth communication. This solution effectively turns customer interactions into sales opportunities while improving overall satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

BigCommerce No 
Facebook Messenger No 
Mailchimp No 
Twilio No 
WhatsApp No 
WooCommerce No 
Zapier No 

Integrations

BigCommerce Yes 
Facebook Messenger Yes 
Mailchimp Yes 
Twilio Yes 
WhatsApp Yes 
WooCommerce Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$15/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CuteSoft Components

Founded

2003

Website

www.mylivechat.com

Vendor Details

Company Name

VooChat

Founded

2023

Country

Ireland

Website

voo.chat/

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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