Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
If you’re interested in a live chat solution but aren’t quite ready to invest in a paid version, then the free edition of My Live Chat is an excellent choice. By simply adding a small piece of HTML code, you can create a floating chat button that seamlessly integrates with your website's design while providing essential functionalities for effective communication with your visitors at no cost. My Live Chat enables you to deliver an instant and pleasant support experience, allowing your customer service representatives to predict what a visitor might say next and efficiently redirect chats to other team members, thereby minimizing resolution times. Moreover, agents can utilize features like canned responses within the live support software, ensuring they provide high-quality answers in real-time. This platform is designed to enhance the capabilities of your sales and support teams through priority tiers, chat transfers, user role management, monitoring, comprehensive reporting, and collaborative team chats, ultimately fostering a more engaged and satisfied customer base. You'll find that with these tools, your team's efficiency and effectiveness in handling customer inquiries will significantly improve.
Description
VooChat is an all-in-one customer communication platform that empowers businesses to maximize revenue through engaging and personalized chat interactions. Its feature set includes geo IP tracking for location-based assistance, multi-file transfer to facilitate document sharing, and customizable chat views for enhanced user experience. Supporting integrations with over 200 popular tools such as Twilio, Zapier, and BigCommerce, VooChat ensures seamless workflow automation and productivity gains. The platform is trusted worldwide, with 200,000 support agents across 150 countries managing 75 million chats every month. Available on web browsers and mobile devices (iOS, Android, Windows, and Mac), VooChat guarantees consistent accessibility for teams on the go. Businesses benefit from a free 14-day trial to experience the platform’s capabilities firsthand. Designed for easy setup and fortified with robust security, VooChat provides reliable support to ensure smooth communication. This solution effectively turns customer interactions into sales opportunities while improving overall satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
BigCommerce
No
Facebook Messenger
No
Mailchimp
No
Twilio
No
WhatsApp
No
WooCommerce
No
Zapier
No
Integrations
BigCommerce
Yes
Facebook Messenger
Yes
Mailchimp
Yes
Twilio
Yes
WhatsApp
Yes
WooCommerce
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$15/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CuteSoft Components
Founded
2003
Website
www.mylivechat.com
Vendor Details
Company Name
VooChat
Founded
2023
Country
Ireland
Website
voo.chat/
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No