Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
If you’re interested in a live chat solution but aren’t quite ready to invest in a paid version, then the free edition of My Live Chat is an excellent choice. By simply adding a small piece of HTML code, you can create a floating chat button that seamlessly integrates with your website's design while providing essential functionalities for effective communication with your visitors at no cost. My Live Chat enables you to deliver an instant and pleasant support experience, allowing your customer service representatives to predict what a visitor might say next and efficiently redirect chats to other team members, thereby minimizing resolution times. Moreover, agents can utilize features like canned responses within the live support software, ensuring they provide high-quality answers in real-time. This platform is designed to enhance the capabilities of your sales and support teams through priority tiers, chat transfers, user role management, monitoring, comprehensive reporting, and collaborative team chats, ultimately fostering a more engaged and satisfied customer base. You'll find that with these tools, your team's efficiency and effectiveness in handling customer inquiries will significantly improve.
Description
Delivering quick and friendly service to online shoppers is essential for establishing their trust and securing their business. With PHP Live Helper’s online chat solution, you have the opportunity to cultivate that trust and boost sales by offering customers immediate support while they browse. This user-friendly, web-based customer support software allows you to access essential communication tools from any location, making it easier to respond to inquiries, support customers, and enhance your eCommerce enterprise. By integrating "live" customer assistance and visitor interaction features into your online store, you can effectively increase sales. Engaging in real-time chats with your online clientele not only helps you address their concerns but also enhances their confidence, ultimately leading to a higher conversion rate on your eCommerce platform. This integration can significantly transform the shopping experience, making it more personal and responsive.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$13.99 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CuteSoft Components
Founded
2003
Website
www.mylivechat.com
Vendor Details
Company Name
Turnkey Web Tools
Website
www.turnkeywebtools.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes